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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jonacia Rodrigues

June 26, 2025

5  out of  5
rating by Jonacia Rodrigues
"I 100% recommend Jennifer! If you are looking for an agent who will take care of you as one of their own and not just a number then you have to see her! You can feel at ease knowing that she will make insurance shopping feel like a breeze."
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Gary Jenkins

June 25, 2025

5  out of  5
rating by Gary Jenkins
"Michael Herring is a Spectacular Agent with a Great insight on State Farms products and knowledge on how it can benefit your life. Mr. Michael Herring made me and my Jamaican Empress feel like long time Family members! Thank you for our new low priced Car Insurance Michael!"
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Glenn Kelley

June 19, 2025

5  out of  5
rating by Glenn Kelley
"Called up there to get a quote and ended up changing insurance companies, Zack Davis ended up getting me better coverage for cheaper! I thought I was just dreaming about it"
We responded:
"Glenn, Thank you for sharing your experience! We’re so glad Zack was able to turn your quote into a dream come true with better coverage at a great price. We appreciate your trust and look forward to continuing to serve you! - Jessica"
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Bradley Adams

June 17, 2025

5  out of  5
rating by Bradley Adams
"Zach saved me so much on my auto policy!"
We responded:
"Bradley, Thank you for the great review! We’re thrilled Zach could save you so much on your auto policy. We’ll be sure to pass along your kind words! - Jessica"
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Luis Mendez

June 15, 2025

5  out of  5
rating by Luis Mendez
"Great experience with Michael H. He was very helpful and was able to assist in all the questions. He also explained renters insurance to me in more detail and auto. Highly recommend everyone to call Michael for any of their switches!"
We responded:
"Luis, Thank you for the fantastic review! We’re glad Michael H. was able to assist you thoroughly and make renters and auto insurance clear and easy to understand. Your recommendation means a lot to us—we’re always here to help with any insurance needs! - Jessica"
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Bridgette Vital

June 11, 2025

5  out of  5
rating by Bridgette Vital
"Jessica was incredible to work with! She insured our business with care, professionalism, and attention to every detail. From start to finish, she made sure everything was handled smoothly and gave us total peace of mind. Highly recommend her for anyone looking for dependable and thoughtful insurance support."
We responded:
"Bridgette, thank you so much for the kind words! We appreciate your recommendation and look forward to supporting you in the future! - Jessica"
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Isaac Alain Castro Castillo

June 10, 2025

5  out of  5
rating by Isaac Alain Castro Castillo
"Excelente servicio y atención personalizada Quiero destacar la excelente atención que recibí de parte de la agente Jessica Cruz. Su profesionalismo, conocimiento y amabilidad hicieron que todo el proceso de contratación del seguro fuera muy sencillo y transparente. Jessica se tomó el tiempo para explicarme todas mis opciones y me ayudó a elegir la mejor cobertura para mis necesidades. - Atención personalizada y dedicada - Excelente conocimiento del producto - Resolución eficiente de dudas y preguntas Sin duda recomiendo los servicios de Jessica Cruz y su equipo. Su compromiso con la satisfacción del cliente es evidente y su expertise en seguros es excelente."
We responded:
" ¡Me alegraste el día, Isaac! Gracias por compartir. Siempre estoy aquí para ayudarte y ofrecerte cualquier ayuda que necesites. - Jessica"
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Jeff Layne

June 9, 2025

5  out of  5
rating by Jeff Layne
"Michael was very helpful and knowledgeable. He answered all of my questions and made me feel comfortable."
We responded:
"I’m happy to hear we could provide you with a positive insurance experience, Jeff. Thank you for trusting our agency to keep you covered! - Jessica"
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Breana Porter

June 9, 2025

5  out of  5
rating by Breana Porter
"Arianna was great and very helpful!"
We responded:
"My team and I are always thrilled to assist you with your insurance needs, Breana! Thank you for trusting us! - Jessica"
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Abelina Grice

June 5, 2025

5  out of  5
rating by Abelina Grice
"Arianna, was very polite Over the phone, and professional, in the changes I needed to make for my new address. Always a pleasure talking on the phone with state farm."
We responded:
"I'm so glad our team has been able to give you such a great experience with our State Farm Agency, Abelina! We appreciate you! - Jessica"
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Luis Ortiz

June 4, 2025

5  out of  5
rating by Luis Ortiz
"Jenifer me ayudó y es una chica muy amable y servicial"
We responded:
"Luis Gracias por tus palabras! "
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Jorge Soto

June 3, 2025

5  out of  5
rating by Jorge Soto
"Michael did a phenomenal job! During the qoute, He took his time explaining the importance of each coverage item and the discounts to help get a more out of the coverage with a significant lower premium than me currently car insurance company in which I can say I'm no longer with as I signed up with State Farm today because of the the service and professionalism provided today. Look forward with working with my new agents at the State Farm winter haven location as it's seems they are more about the people and not just a policy #. Thanks again Micheal for an awesome day and feeling valued not alone savings while getting me and my family better coverage in which is rare these days!"
We responded:
"Jorge, thank you so much for your kind words and for taking the time to share your experience with Michael and our team at Jessica Cruz Phung State Farm! We are thrilled to hear that Michael was able to provide you with the information and support you needed to make an informed decision about your coverage. We pride ourselves on putting our customers first and ensuring that you feel valued and understood. It’s wonderful to know that you found the service and professionalism to be exceptional, and we’re excited to have you and your family as part of our community. Welcome to the family!"
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Ramon Rios

June 3, 2025

5  out of  5
rating by Ramon Rios
"Michael was a great help and very professional!"
We responded:
"I'm so glad our team has been able to give you such a great experience with our State Farm Agency,, Ramon! We appreciate you. - Jessica"
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Giselle Nieves

May 29, 2025

5  out of  5
rating by Giselle Nieves
"⭐️⭐️⭐️⭐️⭐️ 5/5 I had a wonderful experience working with Arianna at State Farm! From the moment I called, she was professional, kind, and incredibly helpful. She took the time to patiently answer all my questions and made sure I fully understood my options. You can really tell she cares about her customers and goes the extra mile to provide excellent service. It’s not every day you come across someone so friendly and efficient. Thank you, Arianna, for making the process so smooth and stress free you’re truly a valuable part of the State Farm team!"
We responded:
"Giselle, thank you for highlighting Arianna's work! We appreciate you! "
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Gridsabel Gomez

May 29, 2025

5  out of  5
rating by Gridsabel Gomez
"I spoke with Arianna Melendez over the phone, and she was incredibly helpful and professional. She took the time to answer all my questions, explained everything clearly, and made the whole process easy to understand. Arianna is great with her customers—patient, knowledgeable, and genuinely caring. It’s clear she takes pride in her work and goes the extra mile to make sure you’re taken care of. Highly recommend speaking with her if you need help or have questions!"
We responded:
"Gridsabel, Thank you so much for your wonderful review! We are thrilled to hear about your positive experience with Arianna Melendez. Your kind words truly highlight her dedication to providing exceptional customer service."
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Morales Insights

May 23, 2025

5  out of  5
rating by Morales Insights
"Ivy is amazing, stop by and ask for her! She helped me with my home insurance and clarified so many questions we had about our coverage. Her knowledge and professionalism shows just how much she truly cares about clients."
We responded:
"Morales, Thank you for the great recommendation! We’re thrilled to hear Ivy’s knowledge, professionalism, and care made a difference with your home insurance. We’ll be sure to pass along your kind words! - Jessica"
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Tanya Faulkner

May 23, 2025

5  out of  5
rating by Tanya Faulkner
"She was very nice & professional, I appreciate your help. Thank You Arianna"
We responded:
"Tanya, Thank you for your kind feedback! We’re glad Arianna was nice and professional and that you appreciated her help. We’ll be sure to share your thanks with her! - Jessica"
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Cindy Diaz

May 23, 2025

5  out of  5
rating by Cindy Diaz
"Thank you Arianna Super Professional & kind!!"
We responded:
"Cindy, Thank you for the wonderful compliment! We’re happy to hear Arianna’s professionalism and kindness stood out. We’ll make sure she knows! - Jessica"
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Christine Diaz

May 23, 2025

5  out of  5
rating by Christine Diaz
"Arianna was a great help. Thank u for all your help"
We responded:
"Christine, Thank you for your kind words! We’re glad Arianna was able to help you. We appreciate you sharing your experience! - Jessica"
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Derrell Carter

May 23, 2025

5  out of  5
rating by Derrell Carter
"I was helped by Ivy and I appreciated how friendly and professional she was throughout the entire process. I felt welcomed, supported, and confident about the choices she helped me make. It’s clear she truly cares about her clients. Highly recommend!"
We responded:
"Derrell, Thank you for the wonderful review! We’re so glad Ivy’s friendliness and professionalism made you feel supported and confident. Your recommendation means a lot to us! - Jessica"
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Ivanisse Betancourt

May 23, 2025

5  out of  5
rating by Ivanisse Betancourt
"Ivy is super friendly and helpful. She will answer all of your questions and make sure you are taken care of. I highly recommend her!"
We responded:
"Ivanisse, Thank you for the great recommendation! We’re happy to hear Ivy’s friendly and helpful approach made such a positive impact. She’s here to make sure you’re well taken care of! - Jessica"
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Anahi Hernandez

May 23, 2025

5  out of  5
rating by Anahi Hernandez
"Arianna."
We responded:
"Anahi, Thank you for sharing you're experience! - Jessica"
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SUNNI MERCADO

May 23, 2025

5  out of  5
rating by SUNNI MERCADO
"Thank you Arianna for being a great representative. You are very knowledgeable and helpful"
We responded:
"Sunni, Thank you for your kind words! We’re glad Arianna’s knowledge and helpfulness made a difference. We’ll be sure to pass along your appreciation! - Jessica"
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Christy H

May 23, 2025

5  out of  5
rating by Christy H
"Great experience thanks to Michael Herring! He was professional and very helpful. Would highly recommend."
We responded:
"Christy, Thank you for the wonderful review! We’re glad Michael provided professional and helpful service. Your recommendation means a lot! - Jessica"
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Marlene Garcia-Mendoza

May 23, 2025

5  out of  5
rating by Marlene Garcia-Mendoza
"Everyone was very friendly and helpful, their was this young girl Arianna that was a wonderful helper she explained everything well out."
We responded:
"Marlene, Thank you for your kind feedback! We’re happy to hear Arianna was a wonderful helper and explained everything clearly. We appreciate you sharing your experience! - Jessica"