State Farm® Insurance Agent Jessica Cruz Phung
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Onofre Pineda
August 7, 2026
"Muy contento con el servicio que me dieron
Shakira es muy profesional y me ayudo en todas mis preguntas para la cotización de mi seguro de auto muchas gracias …."
Marquis White
August 6, 2026
"Great customer service"
susan
August 5, 2026
"Love Jessica. She spends time with you as a client but treats you like a friend! All of her staff are competent and kind"
Shirley Williams
August 4, 2026
"Thank U Emily for all U do"
Kendra A
August 4, 2026
"She was amazing!!"
Dawn Lala
August 3, 2026
"Very helpful and informative!"
Badge Wear
July 31, 2026
"Emily made it so easy and had our new car set up within hours of the request to have it added."
Joe Venanzio
July 31, 2026
"Morgan was exceptional! He went above and beyond to find me the best rate for both renters insurance and auto insurance he was knowledgeable,helpful and made the entire process easy. I truly appreciate his dedication and outstanding customer service. I would definitely recommend Morgan to anyone looking for insurance. Very satisfied with my experience!!!!"
Britani Lancer
July 28, 2026
"Emily provided excellent service. She responded to my requests quickly and gave me options for the best package."
"Britani,
Thank you so much for your wonderful review! It's fantastic to hear that you received excellent service and that your requests were handled promptly. We're thrilled that you found the options provided to be just what you were looking for. If you ever have more questions or need assistance with your insurance, we're here to help!
- Jessica"
THAIS GOMEZ
July 23, 2026
"Excelente trato, muy profesional y respetuoso, además es conocedor del producto lo que ofrece seguridad al adquirir las pólizas. Gracias!"
"Thais,
¡Muchas gracias por tus amables palabras! Nos alegra saber que te sientes seguro al adquirir tus pólizas con nosotros. Siempre estamos aquí para ofrecerte un trato profesional y respetuoso. ¡Gracias por confiar en nuestra oficina!
- Jessica"
Jaime Delavega
July 23, 2026
"Emily Looney was awesome. Quick and easy process. She was kind, patient and articulate. À great overall experience."
"Thank you for the great review, Jaime! We’re thrilled to hear you had a quick, easy, and positive experience. Providing clear answers and making insurance simple is what we strive for every day. We truly appreciate your recommendation! - Jessica "
Patty Nievas
July 22, 2026
"This is the second time I had called to get my son taken off my policy being he lives in nc today it was taken care of thank you"
"Patty, thank you for taking the time to leave a review. I'm glad we had the opportunity to help, and I appreciate you sharing your experience. Thank you for choosing our office. We're here whenever you need us. - Jessica "
Jadeline Massas
July 21, 2026
"Jenifer and Morgan were very helpful and detail oriented and made sure to answer any questions I had."
"Thank you for taking the time to share your experience, Jadeline! I'm glad to hear you felt your questions were answered and that you received attentive service throughout your visit. We appreciate your feedback and thank you for choosing our office. We look forward to assisting you again in the future! - Jessica "
Wyla Speights
July 21, 2026
"Good morning, Emily does a great job @ Statefarm very knowledgeable of the questions that was asked of her, she goes beyond to assistant their customer's ."
"Thank you for the wonderful review, Wyla! I'm glad Emily was able to help and make your experience a positive one. We truly appreciate your support and look forward to serving you again. - Jessica"
Julio Laboy
July 20, 2026
"Great people great costumer service"
"Thank you, Julio! We appreciate you taking the time to leave us a review. It means a lot to hear you had a positive experience with our team. - Jessica"
Elvis Gonzalez
July 16, 2026
"My experience with Emily, it was terrific as she was very knowledgeable of the questions that I had. She helped me out with the paperwork that I needed off my home insurance and gave me a lot of information that I needed. Those are the people we need working for us and helping us and all the time I recommend State Farm 100%."
"Thank you so much for the detailed review, Elvis! We’re glad to hear Michael took the time to explain everything clearly and helped you feel comfortable throughout the process. Providing knowledgeable service and helping customers explore coverage options for their home and auto insurance is something we truly value. We appreciate your recommendation and thank you for choosing our office! - Jessica"
Jenni Jones
July 13, 2026
"Emily was, very pleasant, knowledgeable, and made sure that I got the best rates and she saved me tons of money she was quick and had me up and running in no time she deserves 10 stars"
"Thank you, Jenni, for your wonderful review! We're so happy to hear that Emily provided such a pleasant and efficient experience while helping you with your insurance needs. She will be thrilled to hear your kind words and appreciation for her hard work. Thank you for being a valued customer and for taking the time to share your experience! - Jessica"
Jason Holland
July 10, 2026
"Jennifer was extremely helpful with being able to quickly resolve the issues I was having with logging into the State Farm app and at the same time text me a copy of my insurance card so that I could secure my loaner car at the dealership. Thank Jennifer for your professionalism and the beautiful smile I could hear through the phone!!"
"Thank you, Jason, for your kind review! We're so glad Jennifer was able to quickly help you get back into the app and get your insurance card to you when you needed it most. She will truly appreciate your kind words about her professionalism and service. Thank you for being a valued customer and for taking the time to share your experience! - Jessica"
Krystal Huot
July 9, 2026
"Everyone I’ve talked to has been so helpful. Emily was very personable and made the experience feel seamless."
"Thank you, Krystal, for your review! We're so happy to hear that your experience with our team was a positive one. Emily will be thrilled to hear your kind words and know that she helped make the process feel seamless. Thank you for being a valued customer and for taking the time to share your experience! - Jessica"
Mark Varela
July 7, 2026
"Ready to help and answer any questions or concerns"
"Thank you, Mark, for your review! We're happy to hear that our team was ready to help and answer your questions and concerns along the way. We appreciate your support and thank you for being a valued customer! - Jessica"
Nancy Matilszki
July 3, 2026
"Very professional and easy to work with. They switched our home and auto insurance and saved us $$$$. Thanks Michael!!!"
"Thank you, Nancy, for your kind review! We're glad to hear Michael made the process of switching your home and auto insurance easy and professional. We appreciate you taking the time to share your experience and are grateful you chose our office. If there's ever anything you need, we're here to help! - Jessica"
Franchesca Caro
July 1, 2026
"I most say Thank you to Emily for helping me out and making understand things clearly. Especially for helping out with the other car insurance that was a pain to cancel and super rude to us. Emily you kept your cool and helped me out"
"Franchesca, thank you for your review and for taking the time to share your experience. We appreciate the opportunity to assist you and are pleased to hear about your positive experience. We look forward to continuing to serve your insurance needs. - Jessica "
AZ Printing
July 1, 2026
"This is my go-to place for all my insurance needs. Jessica and her team always take great care of me and handle everything promptly and professionally. The entire team is friendly, knowledgeable, and a pleasure to work with. It's always refreshing to receive such excellent customer service. I highly recommend them!! :)"
"Thank you for your thoughtful review! We appreciate your kind words about our team's dedication and customer service, as well as your recommendation. Thank you for choosing our office, we look forward to assisting you whenever you need us! - Jessica"
Michaela Jones
June 30, 2026
"Beyond lovely !"
"Thanks so much for the kind words MIchaela! - Jessica"
Hailey Thompson
June 30, 2026
"Pleasant office staff"
"We greatly appreciate your review and kind words, Hailey! - Jessica"