State Farm® Insurance Agent Jessica Cruz Phung
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Tho Phan
September 11, 2024
"I recently had the pleasure of working with Ryan Phung . They made the insurance process a walk in the park. Friendly, knowledgeable, and always ready to tackle my questions. I highly recommend them to anyone looking for an insurance agency that puts customers first."
Lisa Talley
September 11, 2024
"Yan was super helpful and understood my request with my account. He was able to email my documents to me quickly which saved me so much time. Now that's excellent customer service!"
jamal pr
September 10, 2024
"Jenn Was super nice. 10/10"
Jonathan Rivera
September 8, 2024
"Yan was so incredibly helpful and a wonderful agent. He was able to walk me through the whole process and answered all my questions. I highly recommend him and the agents here! 10/10"
"Hi Jonathan, thank you for your kind words, we appreciate your business! Thank you for highlighting Yan's service."
Thuy Tien Ho
September 4, 2024
"Very good service"
"Thank you Thuy for your review, welcome to the family! "
Fay Fishley
September 3, 2024
"Grace, Jen , and Yan were very helpful ! They made the process very easy ! Def recommend coming for your insurance needs ! Also have food and drinks !"
"Hi Fay, it was a pleasure speaking with you today! Thank you for stopping by the office and leaving us a wonderful review! "
Aaron Bruns
August 31, 2024
"Yan was great!Service was quick and easy!"
"Thank you Aaron for acknowledging Yan’s hard work, we appreciate your business!"
Alejandro Hernandez
August 30, 2024
"⭐️⭐️⭐️⭐️⭐️ I’ve had an exceptional experience with Jessica as my insurance agent. From the very beginning, demonstrated a deep knowledge of the industry and took the time to understand my unique needs. Jessica was incredibly responsive, patient, and provided clear explanations for all my questions. Her team went above and beyond to find the best coverage options and made the entire process seamless. I highly recommend Jessica, to anyone looking for a dedicated and professional insurance agent!"
"Alejandro, thank you for taking the time to leave such a wonderful review! We appreciate your support and business!"
Grace Aaron
August 30, 2024
"Jennifer and yan did an exceptional job at getting me covered for car insurance. As a young driver with no experience in insurance, they were really able to educate me in the way I needed to make the best plan for myself. I left feeling blessed and obsessed, love them and highly recommend their service."
"Thank you Grace for your kind words! "
Sally Edisherashvili
August 28, 2024
"Jessica is amazing, her office does a great job with insurance. Would recommend to everyone!!"
"Sally, thank you for your kind words! We appreciate your support! "
Mien Tran
August 28, 2024
"Customer service is fast and on point. Ryan knows what I need and help me choose the plan that good for me and my family."
"Mien, thank you for recognizing Ryan's hard work, we love working with customers just like you! Welcome to the family! "
West Edwards
August 27, 2024
"Jessica is incredibly attentive and an excellent choice for your insurance as she listens well to understand your needs and challenges!"
"Thank you, West, it's always a pleasure speaking with you! "
Daniela Jimenez
August 26, 2024
"Customer service was top tier! Jennifer was my agent and she guided me through the whole process explaining every detail along the way. Explained my situation and she took every detail into account not missing a thing, and answered all of my questions in a fast timely manner. She is very communicative knowledgeable and sweet. Definitely recommend her, made the process of switching over feel like a breeze! Thankyou!!!"
"Daniela, we are so happy to hear your experience with Jennifer went great, thank you for acknowledging her hard work and dedication helping our customers. "
Lindsay Adkinson
August 25, 2024
"Jessica’s agency is so welcoming! She and her staff are very knowledgeable and do a great job to offer the whole picture to make sure I’m protected in all aspects of life."
"Lindsay, thank you for taking the time to leave a positive review for our office, we appreciate your business and support! "
Marley Rodriguez
August 23, 2024
"Gracias por tu ayuda Jessica, todo fue muy rápido y fácil, ella sabe muy bien lo que hace. Recomendada 100%"
"Gracias por tu confiaza Marley, bienvenida a la familia! "
Anthony DiCosimo
August 20, 2024
"Jess is an absolute wealth of knowledge when it comes to insurance and was there to guide me through every step of the insurance process. She is super communicative and was happy to answer any questions I had about my home and auto insurance. Jess truly cares about her clients and does everything she can to find the best policies for each client's individual situation."
"Thank you, Anthony, for your kind words! We appreciate your business and support! "
Iliana Nieves
August 13, 2024
"Shakira was such a huge help!!! I’m very young and new to everything all the while doing it by myself. Although I didn’t go with State Farm I’m very grateful for them taking their time explaining everything because I understand how car insurance works SO much better. Thank you again Shakira! Very through, understanding, and patient."
"Hi Iliana, although we did not earn your business, we do appreciate you acknowledging Shakira’s hard work! Thank you for your 5 star review and we hope to work with you in the future! "
Imraan Gasant
August 13, 2024
"Jessica is the best at what she does. She goes the extra mile to ensure we get the best coverage to make sure we are protected from life’s happenings."
"Thank you Imraan for your kind words, we appreciate your support! "
Tuyen Le
August 12, 2024
"Best service ever 👍,Ryan and his team are professional advisors ,he so kind and nice ,im so glad to found them ."
"Tuyen, thank you for your kind words! We appreciate your business!"
Onofre Pineda
August 10, 2024
"Muy contento con el servicio que me dieron Shakira es muy profesional y me ayudo en todas mis preguntas para la cotización de mi seguro de auto muchas gracias …."
"Onefre, mil gracias por tu confianza en Shakira y nuestra Ofecina para protegerte. Bienvenido a la familia! "
C Wells
August 9, 2024
"My agent Shakira's energy was absolutely amazing and attentive. Wonderful customer service!!!!! Very knowledgeable & well spoken! She was extremely helpful & went far beyond to help find me the best policy at the best price! Returned my calls and went the extra mile to explain everything in full detail! Shakira is always available to answer my questions and is a great representative to work with. Very pleased with her assistance. Thank you!"
"Thank you for your amazing review, we are so happy to have been able to make your insurance experience a remarkable one and recognizing Shakira’s hard work! Welcome to the family! "
Cynthia Smith
August 9, 2024
"Everything worked out and the problem was resolved."
"Thank you for your feedback! We’re glad you had a positive experience with us. We strive to provide excellent service and are always looking for ways to improve. If you have any suggestions or specific areas where you think we could do better, please feel free to give us a call. We hope to exceed your expectations next time!"
Carol Rogan
August 6, 2024
"Jennifer was able to help me. She is extremely kind. I 'm so glad I have a new insurance agent. The last one I had wasn't very helpful with anything."
"Hi Carol, we are happy to hear that Jennifer was able to help you with all your insurance needs. Please do not hesitate to reach out to us if for any future account inquiries. Thank you for choosing us to protect you! "
Leslie Briel-Kaplan
August 1, 2024
"Spent a little time with Yan at State Farm on Cypress Blvd today. He did a fabulous job taking care of all my insurance needs. Definitely happy work my decision to with State Farm!!!"
"Leslie, thank you for your kind words and welcome to our family! We appreciate your kind words! "
Luz Lopez-Cruz
July 26, 2024
"So happy with my customer experience! Highly recommend Jennifer Cruz she took care of my insurance needs and answered all my questions!"
"We are so happy to help that Jennifer was able to assist you with all your insurance needs. We greatly appreciate your business! "