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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Al Smith

July 8, 2025

5  out of  5
rating by Al Smith
"Working with Bruno was a pleasure! He was patient, guided us through the auto insurance process, and showed us various ways to save money. His expertise made all the difference. Highly recommend!"
We responded:
"Al, Thank you so much for your kind words! We’re delighted to hear that Bruno’s patience and expertise made your auto insurance experience smooth and helpful. We really appreciate your recommendation and are here anytime you need us! - Jessica"
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Tonnelia Williams

July 3, 2025

5  out of  5
rating by Tonnelia Williams
"I absolutely love this agent and her staff. Arianna is the sweetest, kindest, mannerable person ever! She is very thorough and patient with explaining. She is also very knowledgeable and if unsure, she will find out. I'm so happy I found this agent! Thank you ladies for kindness and superior customer service."
We responded:
"Tonnelia, Thank you so much for your wonderful feedback! We’re thrilled to hear that Arianna and her team provided such kind, thorough, and knowledgeable service. It means a lot to us to know you feel well cared for. We’re grateful to have you with us and look forward to continuing to support you! - Jessica"
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Natacha Royal

July 2, 2025

5  out of  5
rating by Natacha Royal
"It was a pleasure having a very kind, patient, knowledgeable, and helpful gentleman as my agent. I learned a lot from him this morning. If you would like to know what customer service looks or sounds like ask for “MICHAEL HERRING”Job well done Michael, may the Almighty continue to bless you may his peace stays with you."
We responded:
"Natacha, Thank you so much for your kind and heartfelt words! We’re delighted to hear that Michael provided such patient, knowledgeable, and caring service. Your blessings and appreciation mean a lot to us and to Michael. We’re grateful to have him on our team and look forward to continuing to serve you! - Jessica"
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Jonacia Rodrigues

June 26, 2025

5  out of  5
rating by Jonacia Rodrigues
"I 100% recommend Jennifer! If you are looking for an agent who will take care of you as one of their own and not just a number then you have to see her! You can feel at ease knowing that she will make insurance shopping feel like a breeze."
We responded:
"Jonacia, Thank you so much for the glowing recommendation! We’re thrilled to hear Jennifer treats every customer like family and makes insurance shopping easy and stress-free. We’ll be sure to pass along your kind words. Thanks for trusting us! - Jessica"
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Gary Jenkins

June 25, 2025

5  out of  5
rating by Gary Jenkins
"Michael Herring is a Spectacular Agent with a Great insight on State Farms products and knowledge on how it can benefit your life. Mr. Michael Herring made me and my Jamaican Empress feel like long time Family members! Thank you for our new low priced Car Insurance Michael!"
We responded:
"Gary, Thank you so much for your wonderful feedback! We’re delighted to hear that Michael made you and your Jamaican Empress feel like family and helped you secure great coverage at a low price. Michael’s dedication truly shines, and we’ll be sure to share your kind words with him. We appreciate your trust in State Farm! - Jessica"
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Glenn Kelley

June 19, 2025

5  out of  5
rating by Glenn Kelley
"Called up there to get a quote and ended up changing insurance companies, Zack Davis ended up getting me better coverage for cheaper! I thought I was just dreaming about it"
We responded:
"Glenn, Thank you for sharing your experience! We’re so glad Zack was able to turn your quote into a dream come true with better coverage at a great price. We appreciate your trust and look forward to continuing to serve you! - Jessica"
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Bradley Adams

June 17, 2025

5  out of  5
rating by Bradley Adams
"Zach saved me so much on my auto policy!"
We responded:
"Bradley, Thank you for the great review! We’re thrilled Zach could save you so much on your auto policy. We’ll be sure to pass along your kind words! - Jessica"
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Luis Mendez

June 15, 2025

5  out of  5
rating by Luis Mendez
"Great experience with Michael H. He was very helpful and was able to assist in all the questions. He also explained renters insurance to me in more detail and auto. Highly recommend everyone to call Michael for any of their switches!"
We responded:
"Luis, Thank you for the fantastic review! We’re glad Michael H. was able to assist you thoroughly and make renters and auto insurance clear and easy to understand. Your recommendation means a lot to us—we’re always here to help with any insurance needs! - Jessica"
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Bridgette Vital

June 11, 2025

5  out of  5
rating by Bridgette Vital
"Jessica was incredible to work with! She insured our business with care, professionalism, and attention to every detail. From start to finish, she made sure everything was handled smoothly and gave us total peace of mind. Highly recommend her for anyone looking for dependable and thoughtful insurance support."
We responded:
"Bridgette, thank you so much for the kind words! We appreciate your recommendation and look forward to supporting you in the future! - Jessica"
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Isaac Alain Castro Castillo

June 10, 2025

5  out of  5
rating by Isaac Alain Castro Castillo
"Excelente servicio y atención personalizada Quiero destacar la excelente atención que recibí de parte de la agente Jessica Cruz. Su profesionalismo, conocimiento y amabilidad hicieron que todo el proceso de contratación del seguro fuera muy sencillo y transparente. Jessica se tomó el tiempo para explicarme todas mis opciones y me ayudó a elegir la mejor cobertura para mis necesidades. - Atención personalizada y dedicada - Excelente conocimiento del producto - Resolución eficiente de dudas y preguntas Sin duda recomiendo los servicios de Jessica Cruz y su equipo. Su compromiso con la satisfacción del cliente es evidente y su expertise en seguros es excelente."
We responded:
" ¡Me alegraste el día, Isaac! Gracias por compartir. Siempre estoy aquí para ayudarte y ofrecerte cualquier ayuda que necesites. - Jessica"
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Jeff Layne

June 9, 2025

5  out of  5
rating by Jeff Layne
"Michael was very helpful and knowledgeable. He answered all of my questions and made me feel comfortable."
We responded:
"I’m happy to hear we could provide you with a positive insurance experience, Jeff. Thank you for trusting our agency to keep you covered! - Jessica"
Profile photo of Breana Porter

Breana Porter

June 9, 2025

5  out of  5
rating by Breana Porter
"Arianna was great and very helpful!"
We responded:
"My team and I are always thrilled to assist you with your insurance needs, Breana! Thank you for trusting us! - Jessica"
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Abelina Grice

June 5, 2025

5  out of  5
rating by Abelina Grice
"Arianna, was very polite Over the phone, and professional, in the changes I needed to make for my new address. Always a pleasure talking on the phone with state farm."
We responded:
"I'm so glad our team has been able to give you such a great experience with our State Farm Agency, Abelina! We appreciate you! - Jessica"
Profile photo of Luis Ortiz

Luis Ortiz

June 4, 2025

5  out of  5
rating by Luis Ortiz
"Jenifer me ayudó y es una chica muy amable y servicial"
We responded:
"Luis Gracias por tus palabras! "
Profile photo of Jorge Soto

Jorge Soto

June 3, 2025

5  out of  5
rating by Jorge Soto
"Michael did a phenomenal job! During the qoute, He took his time explaining the importance of each coverage item and the discounts to help get a more out of the coverage with a significant lower premium than me currently car insurance company in which I can say I'm no longer with as I signed up with State Farm today because of the the service and professionalism provided today. Look forward with working with my new agents at the State Farm winter haven location as it's seems they are more about the people and not just a policy #. Thanks again Micheal for an awesome day and feeling valued not alone savings while getting me and my family better coverage in which is rare these days!"
We responded:
"Jorge, thank you so much for your kind words and for taking the time to share your experience with Michael and our team at Jessica Cruz Phung State Farm! We are thrilled to hear that Michael was able to provide you with the information and support you needed to make an informed decision about your coverage. We pride ourselves on putting our customers first and ensuring that you feel valued and understood. It’s wonderful to know that you found the service and professionalism to be exceptional, and we’re excited to have you and your family as part of our community. Welcome to the family!"
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Ramon Rios

June 3, 2025

5  out of  5
rating by Ramon Rios
"Michael was a great help and very professional!"
We responded:
"I'm so glad our team has been able to give you such a great experience with our State Farm Agency,, Ramon! We appreciate you. - Jessica"
Profile photo of Giselle Nieves

Giselle Nieves

May 29, 2025

5  out of  5
rating by Giselle Nieves
"⭐️⭐️⭐️⭐️⭐️ 5/5 I had a wonderful experience working with Arianna at State Farm! From the moment I called, she was professional, kind, and incredibly helpful. She took the time to patiently answer all my questions and made sure I fully understood my options. You can really tell she cares about her customers and goes the extra mile to provide excellent service. It’s not every day you come across someone so friendly and efficient. Thank you, Arianna, for making the process so smooth and stress free you’re truly a valuable part of the State Farm team!"
We responded:
"Giselle, thank you for highlighting Arianna's work! We appreciate you! "
Profile photo of Gridsabel Gomez

Gridsabel Gomez

May 29, 2025

5  out of  5
rating by Gridsabel Gomez
"I spoke with Arianna Melendez over the phone, and she was incredibly helpful and professional. She took the time to answer all my questions, explained everything clearly, and made the whole process easy to understand. Arianna is great with her customers—patient, knowledgeable, and genuinely caring. It’s clear she takes pride in her work and goes the extra mile to make sure you’re taken care of. Highly recommend speaking with her if you need help or have questions!"
We responded:
"Gridsabel, Thank you so much for your wonderful review! We are thrilled to hear about your positive experience with Arianna Melendez. Your kind words truly highlight her dedication to providing exceptional customer service."
Profile photo of Morales Insights

Morales Insights

May 23, 2025

5  out of  5
rating by Morales Insights
"Ivy is amazing, stop by and ask for her! She helped me with my home insurance and clarified so many questions we had about our coverage. Her knowledge and professionalism shows just how much she truly cares about clients."
We responded:
"Morales, Thank you for the great recommendation! We’re thrilled to hear Ivy’s knowledge, professionalism, and care made a difference with your home insurance. We’ll be sure to pass along your kind words! - Jessica"
Profile photo of Tanya Faulkner

Tanya Faulkner

May 23, 2025

5  out of  5
rating by Tanya Faulkner
"She was very nice & professional, I appreciate your help. Thank You Arianna"
We responded:
"Tanya, Thank you for your kind feedback! We’re glad Arianna was nice and professional and that you appreciated her help. We’ll be sure to share your thanks with her! - Jessica"
Profile photo of Cindy Diaz

Cindy Diaz

May 23, 2025

5  out of  5
rating by Cindy Diaz
"Thank you Arianna Super Professional & kind!!"
We responded:
"Cindy, Thank you for the wonderful compliment! We’re happy to hear Arianna’s professionalism and kindness stood out. We’ll make sure she knows! - Jessica"
Profile photo of Christine Diaz

Christine Diaz

May 23, 2025

5  out of  5
rating by Christine Diaz
"Arianna was a great help. Thank u for all your help"
We responded:
"Christine, Thank you for your kind words! We’re glad Arianna was able to help you. We appreciate you sharing your experience! - Jessica"
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Derrell Carter

May 23, 2025

5  out of  5
rating by Derrell Carter
"I was helped by Ivy and I appreciated how friendly and professional she was throughout the entire process. I felt welcomed, supported, and confident about the choices she helped me make. It’s clear she truly cares about her clients. Highly recommend!"
We responded:
"Derrell, Thank you for the wonderful review! We’re so glad Ivy’s friendliness and professionalism made you feel supported and confident. Your recommendation means a lot to us! - Jessica"
Profile photo of Ivanisse Betancourt

Ivanisse Betancourt

May 23, 2025

5  out of  5
rating by Ivanisse Betancourt
"Ivy is super friendly and helpful. She will answer all of your questions and make sure you are taken care of. I highly recommend her!"
We responded:
"Ivanisse, Thank you for the great recommendation! We’re happy to hear Ivy’s friendly and helpful approach made such a positive impact. She’s here to make sure you’re well taken care of! - Jessica"
Profile photo of Anahi Hernandez

Anahi Hernandez

May 23, 2025

5  out of  5
rating by Anahi Hernandez
"Arianna."
We responded:
"Anahi, Thank you for sharing you're experience! - Jessica"