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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Yesenia Ortega

Yesenia Ortega

December 27, 2024

5  out of  5
rating by Yesenia Ortega
"There’s no better State Farm agent than Jessica Cruz! She’s efficient, has solved so many problems for my family, and her hard work doesn’t go unnoticed. Huge thanks to her team for always providing the best customer service. As a consumer, I value spending my money with people who make me feel like family. Thank you, Jessica, for saving me so much by bundling my auto, home, and life insurance!"
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Gédeon Nosline

December 23, 2024

5  out of  5
rating by Gédeon Nosline
"Alejandro was able to help me with all my questions and policy great Customer service"
We responded:
"Gedeon, thank you for stopping by the office today, we are glad Alejandro was able to help you today!"
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Susan Rauser

December 21, 2024

5  out of  5
rating by Susan Rauser
"Jessica and her team are amazing! They take the time to explain coverages and how you are protected. It is important that you have someone, local, to help with claims, etc."
We responded:
"Susan, thank you for your kind words! It's a pleasure working with you!"
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Gabrielle Sell

December 21, 2024

5  out of  5
rating by Gabrielle Sell
"Jessica is the greatest! Great to work with. ❤️"
We responded:
"Gabrielle, thank you for your kind words, we appreciate your business! :) "
Profile photo of Leah Batson

Leah Batson

December 20, 2024

5  out of  5
rating by Leah Batson
"Jennifer and Alej were very helpful this morning!"
We responded:
"Leah, we appreciate you stopping by our office! Merry Christmas! "
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annai rivas

December 19, 2024

5  out of  5
rating by annai rivas
"Alejandro put me at ease by answering all my questions, and getting me and my family the best coverage I was looking for at a price no other agent was able to beat. I recommend this Agency for your insurance needs!"
We responded:
"Annai, we are so happy Alejandro was able to make your insurance shopping experience a great one! Thank you for allowing us to earn your business!"
Profile photo of Janet Berry

Janet Berry

December 18, 2024

5  out of  5
rating by Janet Berry
"Ryan was a great help setting me up on my phone. Their office is beautiful and so pleasant to talk with everyone."
We responded:
"Janet, thank you for stopping by our office and we are happy Ryan was able to help set up your mobile account! Thank you for trusting us with your insurance needs! "
Profile photo of T Cook

T Cook

December 18, 2024

5  out of  5
rating by T Cook
"I was frustrated with my insurance but thank you Jessica office for helping me and follow up to make sure everything is good. Great office they will make sure you are taking care of. Thank you for helping me with my life insurance and auto insurance. Great service !! very friendly !! Highly recommended ! Best local office in town."
We responded:
"Thank you for your kind words, we are happy to hear your positive experience with our office."
Profile photo of Alamet Nieves

Alamet Nieves

December 18, 2024

5  out of  5
rating by Alamet Nieves
"Jessica and her staff are just AMAZING! I had to make some changes to my policy and there were so many delays because of the back to back hurricanes. When things started picking back up again after the storm, Jessica got my issues escalated and expedited! Not only was she able to get my issues resolved, but she was able to get me retroactive credit for overpayments I had made stemming 3 months! AND one of her staff members (unfortunately I can’t remember his name but I’d like to give credit and gratitude where it’s due) called me just after the storm to make sure everything was ok… Excellent AGENT!!! HIGHLY RECOMMEND!!!"
We responded:
"Al, thank you so much for your positive feedback, it was a pleasure helping you navigate your account changes. Thank you for trusting us with your insurance needs! "
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Kelsey Wiley

December 18, 2024

5  out of  5
rating by Kelsey Wiley
"Jessica and her entire office are phenomenal. Very knowledgeable, professional & transparent. 10/10 recommend!"
We responded:
"Kelsey, thank you for your kind words! We appreciate your support! :)"
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Dr. Brett Berner

December 18, 2024

5  out of  5
rating by Dr. Brett Berner
"Jessica is the best around! She’s always there for me whenever needed. If I have a question, a weird piece of mail or email; she is there for me to answer anything. Highly recommend you contact their office and use them for your insurance needs or if you have questions about your current policy. You won’t be disappointed!!"
We responded:
"Hi Dr. Brett, we appreciate your 5-Star review, as always, we are one call/text away!"
Profile photo of Dale Gerstenberger

Dale Gerstenberger

December 18, 2024

5  out of  5
rating by Dale Gerstenberger
"AMAZING AGENT! Fantastic customer service!"
We responded:
"Dale, thank you for your 5-star review, it's always a pleasure working with you! "
Profile photo of Caitlin Gerstenberger

Caitlin Gerstenberger

December 18, 2024

5  out of  5
rating by Caitlin Gerstenberger
"Great agent and amazing customer service."
We responded:
"Thank you Caitlin for your 5 star review, we appreciate your support! "
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Devin James

December 18, 2024

1  out of  5
rating by Devin James
"Terrible customer service"
We responded:
"Hi Shirley, Although we appreciate your business we have a strict no tolerance for violence or foul language in our agency. You were transferred to us with pending account changes all notated on your account and we just happened to receive your policies when the charges took place. Every month since July we have tried to work with you and help breakdown the bills for you but you have consistently refused our help and called upset month after month. I sent over today screenshots of our prior conversation and your request to update your address (all documented in our system). After our final conversation today and your use of foul language we decided that our agency was not a good fit for you. We truly hope your needs are best addressed with your future agent."
Profile photo of Shirley Bowen

Shirley Bowen

December 17, 2024

1  out of  5
rating by Shirley Bowen
"Super disappointed! Been with State Farm for almost 20 years and as soonest i was switched over to this office they been over charging for mistakes they have done in this office like charging us for address change when we have not changed our address on our policy in years! Very inconsiderate and Jessica is rude ."
We responded:
"Hi Shirley, Although we appreciate your business we have a strict no tolerance for violence or foul language in our agency. You were transferred to us with pending account changes all notated on your account and we just happened to receive your policies when the charges took place. Every month since July we have tried to work with you and help breakdown the bills for you but you have consistently refused our help and called upset month after month. I sent over today screenshots of our prior conversation and your request to update your address (all documented in our system). After our final conversation today and your use of foul language we decided that our agency was not a good fit for you. We truly hope your needs are best addressed with your future agent. "
Profile photo of Julie Hall

Julie Hall

December 17, 2024

5  out of  5
rating by Julie Hall
"Jennifer was awesome. She helped me get insurance switch insurance and she was just a pleasure to work with. Thank you, Jennifer for the wonderful experience."
We responded:
"Julie, thank you for highlighting Jennifer's efforts, we are grateful for customers like you! :) "
Profile photo of Tracy Truong

Tracy Truong

December 6, 2024

5  out of  5
rating by Tracy Truong
"Ryan is absolutely fantastic. His service is comprehensive, fast, reliable,personal. His team made the process smooth. Excellent communication. I would highly recommend him."
We responded:
"Tracy, thank you for trusting Ryan and our agency with your insurance needs! "
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Lexaa x

December 6, 2024

5  out of  5
rating by Lexaa x
"I recently had the pleasure of working with Jennifer, and I couldn't be happier with the service I received. She was incredibly knowledgeable, patient, and thorough in explaining all my options. She made the process easy. I highly recommend her to anyone looking for a reliable and professional insurance agent. Thank you for your outstanding service! Everyone else in the office was super nice, greeted us, and offered drinks and snacks!"
We responded:
"Lexxa, we appreciate your business! Thank you for allowing us to earn your business and we look forward to serving you with all your insurance needs! "
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Tien Nguyen

December 3, 2024

5  out of  5
rating by Tien Nguyen
"I’m very appreacited how hard Mr.Ryan Phung was support me for my new policy. Not only just fast but carefully and very easy to understand what is going on"
We responded:
"Tien, it was a pleasure working with you in determining your insurance needs. Welcome to the family!"
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Carol Rogan

December 3, 2024

5  out of  5
rating by Carol Rogan
"Jennifer was able to help me. She is extremely kind. I 'm so glad I have a new insurance agent. The last one I had wasn't very helpful with anything."
We responded:
"Hi Carol, we are happy to hear that Jennifer was able to help you with all your insurance needs. Please do not hesitate to reach out to us if for any future account inquiries. Thank you for choosing us to protect you! "
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Yo Yo

November 22, 2024

5  out of  5
rating by Yo Yo
"Wonderful experience. Very helpful and an amazing customer service. They really understand what you need and make it happen. Thank you."
We responded:
"Thank you for your kind words, we appreciate your business! 🙂"
Profile photo of Luis Manuel Santana

Luis Manuel Santana

November 22, 2024

5  out of  5
rating by Luis Manuel Santana
"Muchas Gracias a State Farm!! En especial a mi agente Alejandro ! Sin dudas la mejor opción!!!"
We responded:
"Luis, un placer poder ayudarte - Alejandro"
Profile photo of Nghĩa Trịnh

Nghĩa Trịnh

November 21, 2024

5  out of  5
rating by Nghĩa Trịnh
"I highly recommend Ryan Phung with State Farm. He made the insurance process so simple and saved us a significant amount of money compared to our previous provider."
We responded:
"Thank you Nghia for trusting us with your insurance needs, welcome to the family!"
Profile photo of stephanie branam

stephanie branam

November 20, 2024

5  out of  5
rating by stephanie branam
"Jennifer was very friendly, knowledgeable and helpful with all of our questions and was very officiant in setup our policy"
We responded:
"Thank you for taking the time to share the experience you had with Jennifer! :) "
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mermaid P

November 9, 2024

5  out of  5
rating by mermaid P
"Ryan Phung was fantastic! Super helpful, knowledgeable, and found me great coverage at a great price. Highly recommend for anyone looking for a reliable car insurance agent!"
We responded:
"Thank you for your kind words! Thank you for trusting Ryan and our team for your insurance needs."