State Farm® Insurance Agent Jessica Cruz Phung
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Châu Nguyễn
April 8, 2026
5
out of
5
rating by Châu Nguyễn
"I had a great experience working with Ryan at State Farm for my auto insurance. He was very explanatory, patient, and kind throughout the entire process. He took the time to clearly answer all my questions and made sure I fully understood my coverage options. Ryan truly showed a genuine willingness to help and made everything feel easy and stress-free. I really appreciate his professionalism and dedication. Highly recommend Ryan if you’re looking for excellent customer service! ⭐⭐⭐⭐⭐"
We responded:
"Thank you so much for your thoughtful review! We’re thrilled to hear that Ryan provided you with professional and efficient service. It’s wonderful to know that his patience and willingness to explain things made your experience reassuring. Thank you for choosing us and welcome to the family! "
Chuck Stickler
April 8, 2026
5
out of
5
rating by Chuck Stickler
"Thomas did a phenomenal job in getting us switched over. He is very timely when he says that he will contact you and he follows through on whatever information he is obtaining for you. Just needs his own office so you can hear him when the loud guy behind him is talking 😁😁."
Maria Torres
April 8, 2026
5
out of
5
rating by Maria Torres
"I reccommend talking to Jennifer she will take care of you with anything you may need !"
We responded:
"Maria, we appreciate your 5 Star review and your business. "
Liberio Aguilar
April 7, 2026
5
out of
5
rating by Liberio Aguilar
"Jennifer is very helpful recommend this office !"
We responded:
"Thank you for your kind words Liberio, Jennifer is great! Thank you! "
Amber Rolls
April 7, 2026
5
out of
5
rating by Amber Rolls
"Jennifer was excellent! She answered every question I had!"
We responded:
"Amber, we are so glad Jennifer was able to help you! Thank you for your loyalty and support! "
Elvis Gonzalez
April 7, 2026
5
out of
5
rating by Elvis Gonzalez
"My experience with Micheal was awesome. He explained everything with details. He got good quotes and good prices that made me change from my old insurance to Statefarm. He is a knowledgeable man knows everything and it’s real patient and worthy to listen to I really like having the conversation with him, he gave me the numbers I like and I switched for my insurance that I had for my home and I made a bundle with my car insurance and home now I appreciate Micheal a lot for his time and his patient with me I recommended to anybody"
We responded:
"Elvis, thank you so much for your wonderful review! We're thrilled to hear that Michael provided you with an awesome experience and detailed explanations that made switching your home and car insurance to State Farm easy and affordable. Your recommendation means a lot to us! If anyone is looking for reliable insurance agents who offer personalized service, competitive rates, and expert advice on home and auto insurance, Michael and our State Farm team are here to help. Thank you again for trusting us with your insurance needs!"
Tisha Sterling
April 6, 2026
5
out of
5
rating by Tisha Sterling
"Jennifer was very helpful with explaining different options of life insurance and also providing information on my multitasking insurance"
We responded:
"Thank you, Tisha, for your kind words! We're glad Jennifer could assist you with understanding your life insurance options and multitasking vehicle insurance needs. At State Farm, we pride ourselves on offering personalized insurance solutions with reasonable prices to fit your unique needs. Whether you're looking for life insurance, vehicle insurance, or bundling multiple policies for greater savings, our knowledgeable agents like Jennifer are here to guide you every step of the way. We appreciate your trust and look forward to helping you with all your insurance needs!"
Lucia Joseph
April 6, 2026
5
out of
5
rating by Lucia Joseph
"Jennifer was helpful with my payment today"
We responded:
"Thank you, Lucia, for your positive feedback! We're happy to hear that Jennifer provided helpful assistance with your payment today. We appreciate your trust and look forward to serving all your insurance needs!"
Yolanda Kimble
April 3, 2026
5
out of
5
rating by Yolanda Kimble
"Jennifer was very helpful, detailed and friendly."
Faye Sweet
April 3, 2026
5
out of
5
rating by Faye Sweet
"Jennifer was very helpful"
We responded:
"Faye, thank you for trusting our agency with your business!"
Oreste Hercule
March 30, 2026
5
out of
5
rating by Oreste Hercule
"Michael he is a great guy respectfully."
We responded:
"Oreste, thank you for your kind words! We are glad Michael was able to assist you! "
F Donato
March 25, 2026
5
out of
5
rating by F Donato
"Ricardo was of great help and saved me over 50% over my previous insurance company"
We responded:
"F Donato, Thank you so much for your kind words! We're thrilled to hear that Ricardo was able to help you save over 50% on your insurance compared to your previous provider. If you have any questions or need further assistance with your insurance plans, feel free to reach out. Your satisfaction is our top priority!"
charlotte austin
March 23, 2026
5
out of
5
rating by charlotte austin
"Jessica office has been wonderful. Helping me with anything that arises. They are friendly and courteous. Taking the time to make sure that I have all questions answered. On many media platforms everywhere they are offering insurance for 69 dollars. I have recently checked into it. For what I am getting from State farm the others wanted more."
We responded:
"Charlotte, Thank you for your wonderful feedback! We're delighted to hear that Jessica and our office team have been friendly, courteous, and attentive in addressing all your insurance questions. While many companies advertise low rates like $69, we focus on delivering comprehensive coverage that truly meets your needs—often at competitive prices, as you've experienced with State Farm. If you ever have more questions or need assistance with your insurance options, don't hesitate to contact us."
Vincent Wilkes
March 23, 2026
5
out of
5
rating by Vincent Wilkes
"Me and my girl friend recently moved to Florida and I had to switch my policy to Florida and also add my girl friend to my policy. Michael was who helped us and was incredibly nice and did a great job going over our policy in depth with us. Thanks!"
We responded:
"Vincent, thank you for sharing your experience! We're glad Michael was able to assist you and your girlfriend with switching your insurance policy to Florida and adding her to your coverage. If you have any more questions or need further assistance with your Florida insurance policy, please don't hesitate to reach out. We're here to help! "
Tim and Heather Sanders
March 23, 2026
5
out of
5
rating by Tim and Heather Sanders
"Jessica and her staff are excellent and are a proven agent to me to serve for this company and community! Thank you Jessica for being my agent!"
We responded:
"Thank you Tim and Heather, we appreciate you both! :) "
eisanumber 2.71828
March 20, 2026
5
out of
5
rating by eisanumber 2.71828
"Awesome service. Rick is the best - he took care of us and set up our policy super easy and fast!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Rick provided you with fast and easy service. We appreciate your trust and look forward to continuing to take care of your insurance needs!"
Alexsnder Sanchez
March 19, 2026
5
out of
5
rating by Alexsnder Sanchez
"Ricardo provided me with excellent service and gave me very detailed information regarding the services offered by Stame Farm."
We responded:
"Alexsnder, Thank you for your wonderful feedback! We're glad Ricardo could provide you with detailed information and excellent service. We’re committed to helping our clients understand all that Stame Farm has to offer and appreciate your support!"
Katie
March 18, 2026
5
out of
5
rating by Katie
"Rick was great to work with. Very easy going and super responsive."
We responded:
"Katie, thank you for your positive feedback! We're happy to hear that Rick was easygoing and responsive throughout your experience. We appreciate your support and look forward to serving you again!"
Anthony Fleming
March 17, 2026
5
out of
5
rating by Anthony Fleming
"Amazing insurance office with truly wonderful people. If you're looking for a friendly office environment that genuinely cares, call Jessica!"
We responded:
"Thank you Anthony for your kind words! "
Carlos Mendoza
March 17, 2026
5
out of
5
rating by Carlos Mendoza
"Michael H was above and beyond once again. This time he was able to find me a great deal for auto and home insurance. Appreciated the time and effort invested on makeing this happen."
We responded:
"Carlos, I’m happy to hear Michael took such great care of you and we could provide you with a positive insurance experience. Our team takes pride in delivering top-notch support to our customers. "
Galicea Mendez
March 17, 2026
5
out of
5
rating by Galicea Mendez
"Awesome service A++++"
We responded:
"Thank you so much for the A++++ rating! We're delighted to hear you had an awesome experience with us. Your support means a lot!"
Gus Badnell
March 16, 2026
5
out of
5
rating by Gus Badnell
"Rick did a fantastic job explaining everything out and working to get me a great price on my auto insurance policy! Fantastic experience!"
We responded:
"Gus, Thank you for your kind words! We're glad Rick could clearly explain everything and help you find a great price on your auto insurance. We’re thrilled you had a fantastic experience and appreciate your trust in us!"
Dee Lanier
March 16, 2026
5
out of
5
rating by Dee Lanier
"jennifer is the best help at state farm she makes everything better and she’s very responsive and respectful. !!"
We responded:
"Dee, thank you for your wonderful feedback! We're so happy to hear that Jennifer provided you with responsive and respectful service. She truly cares about making every experience better, and we appreciate you recognizing her efforts!"
Germanie Gaston
March 14, 2026
5
out of
5
rating by Germanie Gaston
"Made the process simple to follow"
We responded:
"Germanie, thank you for your feedback! We're glad to hear that we could make the process simple and easy to follow. We appreciate your trust and look forward to assisting you again!"
Jake Kay
March 12, 2026
5
out of
5
rating by Jake Kay
"Jessica is the best insurance you can have on your team! I will always use her and the team for my local insurance needs."
We responded:
"Jake, thank you for your kind words, we appreciate your support!"