State Farm® Insurance Agent Jessica Cruz Phung
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
huy pham
May 9, 2025
5
out of
5
rating by huy pham
"Jessica and Ryan are knowledgeable and patient. There is a good level of professionalism and attentiveness to my needs so I highly recommend them for insurance needs."
We responded:
"We truly appreciate your kind words! Thank you for choosing us, and we can’t wait to assist you again Huy!"
Ha Le
May 9, 2025
5
out of
5
rating by Ha Le
"I had the pleasure of working with Ryan Pham of Jessica Cruz Phung - State Farm Insurance Agency. Ryan is very friendly, extremely knowledgeable and ready to answer all my questions as well as my insurance needs and plan. A 5 star service for which I want to thank Ryan and will highly recommend his service..."
We responded:
"Ha, thank you for your wonderful review! We’re excited to hear that you enjoyed your experience with us. Your satisfaction is our goal, and we’re here for you whenever you need us!"
BenJ
May 8, 2025
5
out of
5
rating by BenJ
"thank you so much"
We responded:
"Ben, thank you for trusting us with your business! Welcome to the family!"
Duy Nguyen
May 8, 2025
5
out of
5
rating by Duy Nguyen
"exellence services!!!"
We responded:
"Duy, we’re so grateful for your positive feedback! Thank you for trusting us, and we look forward to helping you again in the future!"
Sandra Isidro
May 8, 2025
5
out of
5
rating by Sandra Isidro
"I really enjoyed the process of transferring into this firm. Especially with the help of the members here such as the person who helped me, Jennifer. She was very helpful to me in really giving me more information on some things I was confused about and led me through the whole process smoothly."
We responded:
"Thank you so much for your kind review! We’re thrilled to hear that you enjoyed the process of transferring to our firm and that Jennifer was able to assist you effectively. It’s always our goal to provide clear information and support, and we’re glad to know that she made the transition smooth for you."
Emma Nguyễn
May 8, 2025
5
out of
5
rating by Emma Nguyễn
"Ryan is very helpful and professional. He will make sure that you will get a good car insurance price!!"
We responded:
"Emma, thank you for your wonderful review! We’re delighted to hear that Ryan was able to assist you with your car insurance needs. Our team strives to provide helpful and professional service, and it's great to know that we met your expectations."
Châu Nguyễn
May 8, 2025
5
out of
5
rating by Châu Nguyễn
"Ryan works professionally and quickly. He is always patient and takes the time to explain anything I don’t understand. It’s truly reassuring to work with him."
We responded:
"Thank you so much for your thoughtful review! We’re thrilled to hear that Ryan provided you with professional and efficient service. It’s wonderful to know that his patience and willingness to explain things made your experience reassuring. Thank you for choosing us and welcome to the family! "
T Cook
May 8, 2025
5
out of
5
rating by T Cook
"⭐️⭐️⭐️⭐️⭐️ Thank you Jessica office for helping me and follow up to make sure everything is good. Great office they will make sure you are taking care of. Always help and answer all my questions! Thank you for helping me with my life insurance and auto insurance. Great service !! very friendly and professional ! Highly recommended to everyone ! Best local office in town. Give them a call you will get the best group of people to work for you and your family. Thank you for your help !!! Best insurance office in town !"
We responded:
"T, your recommendation means a lot to us, and we truly appreciate you taking the time to share your experience. If you ever have any more questions or need further assistance, please don’t hesitate to reach out. We’re always here to help! Thank you again for choosing us, and we look forward to serving you and your family in the future!"
dannyqv
May 8, 2025
5
out of
5
rating by dannyqv
"very helpful and friendly, being very quick and efficient in helping me and my mom go through our car insurance dilemmas"
We responded:
"Danny, Thank you for your kind review! We're delighted to hear that you and your mom found our team to be helpful and friendly. Our goal is to provide quick and efficient service, especially when navigating important matters like car insurance. If you have any more questions or need further assistance in the future, please don’t hesitate to reach out. We’re here to help and welcome to the family! "
Anna Nguyen
May 8, 2025
5
out of
5
rating by Anna Nguyen
"I had a great experience with Ryan who helps me out for car insurance. He was very helpful and took the time to explain all my options clearly. The process was quick and I was able to get a policy that offers excellent coverage at a fair prixe. I highly recommend Ryan to anyone looking for reliable and affordable car insurance."
We responded:
"Anna, we’re so glad to hear that you had a great experience with Ryan while securing your car insurance. It’s wonderful to know that he was able to clearly explain your options and help you find a policy that meets your needs at a fair price. Your recommendation means a lot to us, and we appreciate you taking the time to share your experience. If you have any further questions or need assistance in the future, please don’t hesitate to reach out. We’re here to help! Thank you for choosing us!"
Bonnie Lam
May 2, 2025
5
out of
5
rating by Bonnie Lam
"I had such a great experience working with Jennifer! She was incredibly friendly, professional, and made everything easy to understand. I never felt rushed or confused, and she made the whole process smooth from start to finish. I also really appreciate that she followed-up afterwards to make sure everything was going well and to see if I needed anything else! Jennifer is an absolute rockstar and I highly recommend her!"
We responded:
"Thank you for giving my team and I the opportunity to assist you in your time of need, Bonnie. We look forward to providing you with an exceptional customer service experience in the future as well. - Jessica"
Autumn Miller
April 30, 2025
5
out of
5
rating by Autumn Miller
"Weeks leading up to my new policy, Zach would touch base with me to ask if I had any questions or concerns about it. Each time we talked, he always went above and beyond in his service. Thank you for all of your time and assistance with everything!"
We responded:
"I'm grateful to have such a wonderful team and loyal customers, Autumn! Thanks for sharing! - Jessica"
Sha Hurst
April 29, 2025
5
out of
5
rating by Sha Hurst
"Arianna what's great to deal with !"
We responded:
"I'm so glad our team has been able to give you such a great experience with our State Farm Agency, Sha! We appreciate you! - Jessica"
stefany acero
April 21, 2025
5
out of
5
rating by stefany acero
"Me gusto mucho en como Jennifer me ayudo busco las mejores opciones para mi, fue super rápido y seguro es la mejor gracias gracias"
We responded:
"Stefany, bienvenida a nuestra familia! Gracias por tus lindas palabras a Jennifer. "
Abigail Chaney
April 8, 2025
5
out of
5
rating by Abigail Chaney
"Jennifer cruz Lopez was absolutely amazing, very patient, kind and professional, went above and beyond and took the time to explain everything to me, and answered all my questions, would definitely recommend her to ANYONE!! Will definitely be asking for her the next time I call with questions!"
We responded:
"Thank you so much for your wonderful review, Abigail! We’re thrilled to hear that Jennifer provided you with exceptional service. Our team prides itself on being patient and professional, and it’s great to know that Jennifer went above and beyond to address your questions. Your recommendation means a lot to us, and we look forward to assisting you again in the future! If you have any more questions or need assistance, don’t hesitate to reach out. Thanks again for choosing us!"
Patrick Byrne
April 8, 2025
5
out of
5
rating by Patrick Byrne
"Excellent communication."
We responded:
"Patrick, I am so happy to hear about your great insurance experience with us. We appreciate your review! - Jessica"
David Nguyen
April 7, 2025
5
out of
5
rating by David Nguyen
"Excellent."
We responded:
"David, thank you for your 5-star review! "
Logan Edwards
April 7, 2025
5
out of
5
rating by Logan Edwards
"Zach was amazing, from working around my schedule to making the switch to State Farm a breeze. Couldn’t be more thankful!!"
We responded:
"Logan, we appreciate your kind words! Thank you for trusting us with your business and welcome to the State Farm family!"
Jessica Kerce
April 4, 2025
5
out of
5
rating by Jessica Kerce
"Jennifer was able to help me out and get me a better quote than progressive! After finding out my previous insurance company placed my cancelation date as the same day I canceled, and progressive couldn’t get me coverage same day, I got with Jennifer at State Farm and she got me squared away! A lapse in coverage was a big deal for me, as I hold a CDL and am an OTR truck driver, it would cause big issues for me, my current job and any future jobs! I’m so very happy and thankful Jennifer could assist me in avoiding a lapse in coverage! She was very kind, professional and prompt!"
We responded:
"Jessica, we are so happy to hear that Jennifer was able to help you in a timely manner, we thank you for your business and welcome to the State Farm Family! "
Eriberto Martinez
April 3, 2025
5
out of
5
rating by Eriberto Martinez
"Arianna is very helpful !"
We responded:
"Thank you Eriberto for taking the time to rate our page, we appreciate your business! "
Anna Huizache
April 2, 2025
5
out of
5
rating by Anna Huizache
"Amazing Costumer Services. Going with them is always a good experience. Arianna was very kind and patient to solve any doubt I had."
We responded:
"Anna, we are pleased to hear about your experience with Arianna. She is wonderful and always strives for a 5-Star customer experience. "
Mary Jennings
April 2, 2025
5
out of
5
rating by Mary Jennings
"Zach and Jenn are awesome"
We responded:
"Mary, both Zach and Jenn are thankful for your kind words, thank you for stopping by our office!"
Rachel machin
March 27, 2025
5
out of
5
rating by Rachel machin
"Jessica and her team are some of the most incredible people I’ve ever had the pleasure of working with. I cannot say enough great things about them. I was greeted at the door with a smile, the entire team said hello to me & then I met Jessica & her husband - who is also incredible. I truly felt like family when I visited this State Farm location. I would highly recommend them for all your auto, home, business, life and health insurance needs."
We responded:
"Rachel, thank you for your incredible support and kind words! We appreciate your business! "
Jill Obrien
March 27, 2025
5
out of
5
rating by Jill Obrien
"Arianna was very helpful today. Everyone in the office was very pleasant."
We responded:
"Jill thank you for stopping by our office today, your business is always appreciated! "
Carol Rogan
March 26, 2025
5
out of
5
rating by Carol Rogan
"Jennifer was able to help me. She is extremely kind. I 'm so glad I have a new insurance agent. The last one I had wasn't very helpful with anything."
We responded:
"Hi Carol, we are happy to hear that Jennifer was able to help you with all your insurance needs. Please do not hesitate to reach out to us if for any future account inquiries. Thank you for choosing us to protect you! "