State Farm® Insurance Agent Jessica Cruz Phung
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
THAIS GOMEZ
July 23, 2026
5
out of
5
rating by THAIS GOMEZ
"Excelente trato, muy profesional y respetuoso, además es conocedor del producto lo que ofrece seguridad al adquirir las pólizas. Gracias!"
We responded:
"Thais,
¡Muchas gracias por tus amables palabras! Nos alegra saber que te sientes seguro al adquirir tus pólizas con nosotros. Siempre estamos aquí para ofrecerte un trato profesional y respetuoso. ¡Gracias por confiar en nuestra oficina!
- Jessica"
Jaime Delavega
July 23, 2026
5
out of
5
rating by Jaime Delavega
"Emily Looney was awesome. Quick and easy process. She was kind, patient and articulate. À great overall experience."
We responded:
"Thank you for the great review, Jaime! We’re thrilled to hear you had a quick, easy, and positive experience. Providing clear answers and making insurance simple is what we strive for every day. We truly appreciate your recommendation! - Jessica "
Patty Nievas
July 22, 2026
5
out of
5
rating by Patty Nievas
"This is the second time I had called to get my son taken off my policy being he lives in nc today it was taken care of thank you"
We responded:
"Patty, thank you for taking the time to leave a review. I'm glad we had the opportunity to help, and I appreciate you sharing your experience. Thank you for choosing our office. We're here whenever you need us. - Jessica "
Jadeline Massas
July 21, 2026
5
out of
5
rating by Jadeline Massas
"Jenifer and Morgan were very helpful and detail oriented and made sure to answer any questions I had."
We responded:
"Thank you for taking the time to share your experience, Jadeline! I'm glad to hear you felt your questions were answered and that you received attentive service throughout your visit. We appreciate your feedback and thank you for choosing our office. We look forward to assisting you again in the future! - Jessica "
Wyla Speights
July 21, 2026
5
out of
5
rating by Wyla Speights
"Good morning, Emily does a great job @ Statefarm very knowledgeable of the questions that was asked of her, she goes beyond to assistant their customer's ."
We responded:
"Thank you for the wonderful review, Wyla! I'm glad Emily was able to help and make your experience a positive one. We truly appreciate your support and look forward to serving you again. - Jessica"
Julio Laboy
July 20, 2026
5
out of
5
rating by Julio Laboy
"Great people great costumer service"
We responded:
"Thank you, Julio! We appreciate you taking the time to leave us a review. It means a lot to hear you had a positive experience with our team. - Jessica"
Elvis Gonzalez
July 16, 2026
5
out of
5
rating by Elvis Gonzalez
"My experience with Emily, it was terrific as she was very knowledgeable of the questions that I had. She helped me out with the paperwork that I needed off my home insurance and gave me a lot of information that I needed. Those are the people we need working for us and helping us and all the time I recommend State Farm 100%."
We responded:
"Thank you so much for the detailed review, Elvis! We’re glad to hear Michael took the time to explain everything clearly and helped you feel comfortable throughout the process. Providing knowledgeable service and helping customers explore coverage options for their home and auto insurance is something we truly value. We appreciate your recommendation and thank you for choosing our office! - Jessica"
Jenni Jones
July 13, 2026
5
out of
5
rating by Jenni Jones
"Emily was, very pleasant, knowledgeable, and made sure that I got the best rates and she saved me tons of money she was quick and had me up and running in no time she deserves 10 stars"
We responded:
"Thank you, Jenni, for your wonderful review! We're so happy to hear that Emily provided such a pleasant and efficient experience while helping you with your insurance needs. She will be thrilled to hear your kind words and appreciation for her hard work. Thank you for being a valued customer and for taking the time to share your experience! - Jessica"
Jason Holland
July 10, 2026
5
out of
5
rating by Jason Holland
"Jennifer was extremely helpful with being able to quickly resolve the issues I was having with logging into the State Farm app and at the same time text me a copy of my insurance card so that I could secure my loaner car at the dealership. Thank Jennifer for your professionalism and the beautiful smile I could hear through the phone!!"
We responded:
"Thank you, Jason, for your kind review! We're so glad Jennifer was able to quickly help you get back into the app and get your insurance card to you when you needed it most. She will truly appreciate your kind words about her professionalism and service. Thank you for being a valued customer and for taking the time to share your experience! - Jessica"
Krystal Huot
July 9, 2026
5
out of
5
rating by Krystal Huot
"Everyone I’ve talked to has been so helpful. Emily was very personable and made the experience feel seamless."
We responded:
"Thank you, Krystal, for your review! We're so happy to hear that your experience with our team was a positive one. Emily will be thrilled to hear your kind words and know that she helped make the process feel seamless. Thank you for being a valued customer and for taking the time to share your experience! - Jessica"
Mark Varela
July 7, 2026
5
out of
5
rating by Mark Varela
"Ready to help and answer any questions or concerns"
We responded:
"Thank you, Mark, for your review! We're happy to hear that our team was ready to help and answer your questions and concerns along the way. We appreciate your support and thank you for being a valued customer! - Jessica"
Nancy Matilszki
July 3, 2026
5
out of
5
rating by Nancy Matilszki
"Very professional and easy to work with. They switched our home and auto insurance and saved us $$$$. Thanks Michael!!!"
We responded:
"Thank you, Nancy, for your kind review! We're glad to hear Michael made the process of switching your home and auto insurance easy and professional. We appreciate you taking the time to share your experience and are grateful you chose our office. If there's ever anything you need, we're here to help! - Jessica"
Franchesca Caro
July 1, 2026
5
out of
5
rating by Franchesca Caro
"I most say Thank you to Emily for helping me out and making understand things clearly. Especially for helping out with the other car insurance that was a pain to cancel and super rude to us. Emily you kept your cool and helped me out"
We responded:
"Franchesca, thank you for your review and for taking the time to share your experience. We appreciate the opportunity to assist you and are pleased to hear about your positive experience. We look forward to continuing to serve your insurance needs. - Jessica "
AZ Printing
July 1, 2026
5
out of
5
rating by AZ Printing
"This is my go-to place for all my insurance needs. Jessica and her team always take great care of me and handle everything promptly and professionally. The entire team is friendly, knowledgeable, and a pleasure to work with. It's always refreshing to receive such excellent customer service. I highly recommend them!! :)"
We responded:
"Thank you for your thoughtful review! We appreciate your kind words about our team's dedication and customer service, as well as your recommendation. Thank you for choosing our office, we look forward to assisting you whenever you need us! - Jessica"
Michaela Jones
June 30, 2026
5
out of
5
rating by Michaela Jones
"Beyond lovely !"
We responded:
"Thanks so much for the kind words MIchaela! - Jessica"
Hailey Thompson
June 30, 2026
5
out of
5
rating by Hailey Thompson
"Pleasant office staff"
We responded:
"We greatly appreciate your review and kind words, Hailey! - Jessica"
Lauren O’Connor
June 30, 2026
5
out of
5
rating by Lauren O’Connor
"I had a great experience! They were friendly, helpful, and took the time to answer all my questions. Made everything easy and were a pleasure to work with. Highly recommend this office!"
We responded:
"Thank you, Lauren! We're so glad you had a great experience with our office. We appreciate your kind words and are happy our team was able to make the process easy while answering all of your questions. Thank you for your recommendation! - Jessica"
Zachary Zulawski
June 30, 2026
5
out of
5
rating by Zachary Zulawski
"This office was so helpful in helping me with all my questions! I definitely appreciate the employees at this office!"
We responded:
"Thank you, Zachary! We're so glad our team was able to answer all of your questions and provide the help you needed. We appreciate your kind words and are grateful to have you as part of our office family! - Jessica"
Gerardo Picart
June 30, 2026
5
out of
5
rating by Gerardo Picart
"The absolute best experience I’ve had so far with home insurance . I was looking Through multiple different companies for the best rate when I came across Jessica and her team. Ricardo helped me to get the best rate I could find and Jenny helped me making sure I understood everything I needed to know about the policies. I recommend them to my family and friends every time for their patience, knowledge and expertise."
We responded:
"Thank you, Gerardo! We're so happy to hear that you had such a great experience with our team. Ricardo and Jenny will be thrilled to hear your kind words. We truly appreciate your recommendation and are grateful that you chose our office for your home insurance needs! - Jessica"
Melissa Carter
June 30, 2026
5
out of
5
rating by Melissa Carter
"This agency has a great atmosphere and offers exceptional service. They made my transition over very smooth and seamless."
We responded:
"Thank you, Melissa! We're so glad to hear that you enjoyed the atmosphere in our office and that your transition was smooth and seamless. We appreciate your kind words and look forward to continuing to serve you! - Jessica"
Marc Dinardo
June 29, 2026
5
out of
5
rating by Marc Dinardo
"Wonderfully patient! Very informative! And a pleasure to speak too! Thank you Emily!"
We responded:
"Thank you, Marc! We're so glad to hear that Emily provided such patient and informative service. We appreciate your kind words and are thrilled that she made your experience a pleasant one. Thanks for choosing our office! - Jessica"
Joise Morillo
June 29, 2026
5
out of
5
rating by Joise Morillo
"Felicitaciones al caballero Don Ricardo Isidro por el apoyo desempeñado a mi persona durante entrevista e"
We responded:
"¡Gracias, Joise, por sus amables palabras! Nos alegra saber que Ricardo Isidro le brindó un excelente apoyo durante su experiencia con nuestra oficina. Agradecemos mucho que se haya tomado el tiempo para compartir su experiencia y gracias por elegirnos. - Jessica"
Antonia Crews
June 26, 2026
5
out of
5
rating by Antonia Crews
"Bengo aser mis pagos simpre me alludan y son muy amableas se los agradesco"
We responded:
"¡Gracias, Antonia, por su amable reseña! Nos alegra saber que nuestro equipo siempre ha podido ayudarle y brindarle un excelente servicio. Agradecemos mucho su apoyo y gracias por elegir nuestra oficina. - Jessica"
Jewels O
June 26, 2026
5
out of
5
rating by Jewels O
"I had a wonderful experience with State Farm! Emily has been absolutely amazing. She is always kind, patient, and willing to help with whatever I need. She takes the time to answer my questions and makes everything so much easier to understand. Great customer service is hard to find these days, and Emily truly goes above and beyond. Thank you for making every interaction such a positive experience!"
We responded:
"Thank you, Jewels! We're so happy to hear about your wonderful experience with Emily. She truly cares about helping customers, and we're glad she has made your interactions with our office such positive ones. We appreciate your kind words and thank you for choosing our office! - Jessica"
Maria Leal
June 25, 2026
5
out of
5
rating by Maria Leal
"My office is always helpful when I come in and need help setting up the drive safe and save."
We responded:
"Thank you, Maria! We're so happy to hear that our team has been helpful with setting up Drive Safe & Save. We appreciate your kind words and are always here whenever you need assistance! - Jessica"