State Farm® Insurance Agent Jessica Cruz Phung
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Seena
May 21, 2026
5
out of
5
rating by Seena
"Always friendly, helpful and efficient! 👍😊"
Mayra M
May 15, 2026
5
out of
5
rating by Mayra M
"I got a great bundle for my auto and home insurance. Michael was really helpful and took his time to explained my policy. Great service"
We responded:
"Thank you for the great review, Mayra! We’re so glad Michael was able to help you with your auto and home insurance bundle and take the time to explain your policy clearly. We truly appreciate your kind words and thank you for choosing our office! - Jessica"
Pichi Ortiz Nazz
May 13, 2026
5
out of
5
rating by Pichi Ortiz Nazz
"Thanks to Morgan and Jennifer for the Great Service and help"
We responded:
"Thank you for the great review! We’re so happy to hear Morgan and Jennifer provided such helpful service. We truly appreciate your support and thank you for choosing our office! - Jessica"
Cathy Sutermeister
May 12, 2026
5
out of
5
rating by Cathy Sutermeister
"Answers my questions fast and courteous 😊"
We responded:
"Thank you for the kind review, Cathy! We’re so glad you’ve had a positive experience with our team. Providing quick and courteous service is always our goal. We truly appreciate your support! - Jessica"
Carmen Soto
May 4, 2026
5
out of
5
rating by Carmen Soto
"Michael fue muy servicial y profesional. Obtuvimos una poliza mas baja mensual con mayor cobertura de la que teniamos con otra compañía. Mi esposo y yo estamos felices con el cambios. Muchisimas gracias Michael!!!"
We responded:
"¡Muchas gracias por su reseña, Carmen! Nos alegra saber que Michael pudo ayudarles con un servicio profesional y encontrar una póliza que se ajustara mejor a sus necesidades. Qué bueno saber que usted y su esposo están felices con el cambio. ¡Agradecemos mucho su confianza en nuestra oficina! - Jessica"
Kiidwondder55
April 28, 2026
5
out of
5
rating by Kiidwondder55
"Amazing service, respectful and professional"
We responded:
"Thanks so much for the kind review! - Jessica"
Donald Hester
April 27, 2026
5
out of
5
rating by Donald Hester
"I spoke with ms Emily. She was extremely professional and courteous. I was very Impressed by how helpful she was. I will definitely be using her for my insurance needs in the future. You guys hired a very valuable asset when you added her to your payroll"
We responded:
"Thank you for the thoughtful review, Donald! We’re so glad Emily provided such a professional and helpful experience. Our team truly values taking the time to assist customers, and we appreciate your kind words about her. Thank you for your support and we look forward to helping with your insurance needs in the future! - Jessica"
Ray Nuñez
April 26, 2026
5
out of
5
rating by Ray Nuñez
"Michael did a great job explaining the policy and going through the policy step by step. I would recommend Michael to anyone looking for insurance. Thank you again Michael."
We responded:
"Thank you for the great review, Ray! We’re happy to hear Michael took the time to walk through your policy step by step and make everything easy to understand. We truly appreciate your recommendation and thank you for choosing our office for your insurance needs! - Jessica"
Ivan Roman
April 24, 2026
5
out of
5
rating by Ivan Roman
"I called several insurance companies. Jennifer helped me with an amazing rate and great service."
We responded:
"Thank you for the great review, Ivan! We’re so happy Jennifer was able to help you find a great rate and provide excellent service along the way. We appreciate you taking the time to share your experience and thank you for choosing our office! - Jessica"
Erika Abrego
April 23, 2026
5
out of
5
rating by Erika Abrego
"Excelente experiencia con State Farm con el agente Ricardo. La calidad del servicio fue muy profesional y siempre estuvieron atentos a resolver todas mis dudas. Además, ofrecen precios competitivos que realmente valen la pena, especialmente considerando la buena cobertura que brindan. Me siento tranquila sabiendo que estoy bien protegida. ¡Totalmente recomendados!”"
We responded:
"¡Muchas gracias por su amable reseña, Erika! Nos alegra saber que Ricardo le brindó una experiencia tan positiva y profesional. Nuestro equipo siempre busca ayudar a resolver dudas y ofrecer opciones de cobertura que se ajusten a las necesidades de cada cliente. Agradecemos mucho su recomendación y la confianza en nuestra oficina. - Jessica"
Pedro Bayron
April 23, 2026
5
out of
5
rating by Pedro Bayron
"Michael Herring was really helpful with my transition on my car insurance and he gat me the best deal for me with better prices and more coverage. Very professional and I a 100% recommend him."
We responded:
"Thank you for the great review, Pedro! We’re so glad Michael was able to help make your auto insurance transition smooth and provide coverage options that fit your needs. We truly appreciate your recommendation and are happy to hear you had such a positive experience with our office! - Jessica"
Roger Fyock
April 23, 2026
5
out of
5
rating by Roger Fyock
"Friendly and very helpful."
We responded:
"Thanks for the kind words, Roger! We appreciate you! - Jessica"
Cheyenne
April 22, 2026
5
out of
5
rating by Cheyenne
"Emily was so helpful and kind. Our experience was so great thanks to her!"
We responded:
"Thank you for the kind review, Cheyenne! We’re so happy to hear Emily provided such a helpful and friendly experience. We truly appreciate your support and are glad she made the process a great one for you! - Jessica"
Ronny Benitez
April 14, 2026
5
out of
5
rating by Ronny Benitez
"We had an excellent experience working with Michael at State Farm. He worked diligently to find us a great insurance policy for both our home and auto at a very competitive price. What really stood out was how clearly he explained every aspect of the policy, making sure we fully understood our coverage and options. Michael was incredibly friendly, patient, and flexible with his time, always accommodating our schedule and answering all of our questions without hesitation. His professionalism and dedication made the entire process smooth and stress-free. We highly recommend him to anyone looking for reliable and personalized insurance service."
We responded:
"Thank you so much for the thoughtful review, Ronny! We’re thrilled to hear Michael provided such a positive experience and took the time to walk through your home and auto insurance options clearly. Helping customers understand their coverage and making the process as smooth as possible is something our team truly values. We appreciate your recommendation and thank you for choosing our office! - Jessica"
rey roca
April 10, 2026
5
out of
5
rating by rey roca
"Ricardo me atendió profesional la verdad me sentí muy feliz y agradecido por el servicio Dios los bendiga i"
We responded:
"¡Muchas gracias por sus amables palabras, Rey! Nos alegra saber que Ricardo le brindó un servicio profesional y que tuvo una experiencia tan positiva. Agradecemos mucho su confianza en nuestra oficina y sus buenos deseos. ¡Dios lo bendiga también! - Jessica"
Ollie Iarrobino
April 9, 2026
5
out of
5
rating by Ollie Iarrobino
"Morgan was a pleasure to do business with, he communicates well explained every step clearly and concisely. He was also able to save us a lot on our auto insurance and made the process extremely easy. I would highly recommend him."
We responded:
"Thank you for the great review, Ollie! We’re so glad Morgan was able to make the process simple and easy to understand. Clear communication and helping customers explore their options is something our team truly values. We appreciate you taking the time to share your experience and thank you for choosing our office for your auto insurance needs! - Jessica"
Châu Nguyễn
April 8, 2026
5
out of
5
rating by Châu Nguyễn
"I had a great experience working with Ryan at State Farm for my auto insurance. He was very explanatory, patient, and kind throughout the entire process. He took the time to clearly answer all my questions and made sure I fully understood my coverage options. Ryan truly showed a genuine willingness to help and made everything feel easy and stress-free. I really appreciate his professionalism and dedication. Highly recommend Ryan if you’re looking for excellent customer service! ⭐⭐⭐⭐⭐"
We responded:
"Thank you so much for the kind words, Châu! We’re so glad Ryan was able to make the process clear and comfortable for you. Taking the time to answer questions and help customers understand their options is something our team truly values. We appreciate you choosing our office for your auto insurance needs! - Jessica"
Chuck Stickler
April 8, 2026
5
out of
5
rating by Chuck Stickler
"Thomas did a phenomenal job in getting us switched over. He is very timely when he says that he will contact you and he follows through on whatever information he is obtaining for you. Just needs his own office so you can hear him when the loud guy behind him is talking 😁😁."
We responded:
"Thank you for the great review, Chuck! We’re happy to hear Thomas made the switch smooth and kept you updated every step of the way. We appreciate the kind words about his communication and follow through — and we got a laugh out of your office comment too 😄 Thanks again for choosing our team! - Jessica"
Maria Torres
April 8, 2026
5
out of
5
rating by Maria Torres
"I reccommend talking to Jennifer she will take care of you with anything you may need !"
We responded:
"Thank you so much, Maria! We truly appreciate the recommendation and are so glad Jennifer was able to help. Our team is always happy to assist however we can. Thanks again for your support! - Jessica"
Liberio Aguilar
April 7, 2026
5
out of
5
rating by Liberio Aguilar
"Jennifer is very helpful recommend this office !"
We responded:
"Thank you for the kind review, Liberio! We’re so glad Jennifer was able to help and provide a great experience. We truly appreciate the recommendation and your support of our office! - Jessica"
Amber Rolls
April 7, 2026
5
out of
5
rating by Amber Rolls
"Jennifer was excellent! She answered every question I had!"
We responded:
"Thank you for the great review, Amber! We’re so happy to hear Jennifer was able to answer all of your questions and provide a great experience. We appreciate your support and thank you for choosing our office! - Jessica"
Elvis Gonzalez
April 7, 2026
5
out of
5
rating by Elvis Gonzalez
"My experience with Micheal was awesome. He explained everything with details. He got good quotes and good prices that made me change from my old insurance to Statefarm. He is a knowledgeable man knows everything and it’s real patient and worthy to listen to I really like having the conversation with him, he gave me the numbers I like and I switched for my insurance that I had for my home and I made a bundle with my car insurance and home now I appreciate Micheal a lot for his time and his patient with me I recommended to anybody"
We responded:
"Thank you so much for the detailed review, Elvis! We’re glad to hear Michael took the time to explain everything clearly and helped you feel comfortable throughout the process. Providing knowledgeable service and helping customers explore coverage options for their home and auto insurance is something we truly value. We appreciate your recommendation and thank you for choosing our office! - Jessica"
Tisha Sterling
April 6, 2026
5
out of
5
rating by Tisha Sterling
"Jennifer was very helpful with explaining different options of life insurance and also providing information on my multitasking insurance"
We responded:
"Thank you for the kind review, Tisha! We’re so glad Jennifer was able to help explain your life insurance options and provide information about your multi policy coverage. We appreciate you taking the time to share your experience and thank you for choosing our office! - Jessica"
Lucia Joseph
April 6, 2026
5
out of
5
rating by Lucia Joseph
"Jennifer was helpful with my payment today"
Yolanda Kimble
April 3, 2026
5
out of
5
rating by Yolanda Kimble
"Jennifer was very helpful, detailed and friendly."