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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Linda Mccarta

October 1, 2026

5  out of  5
rating by Linda Mccarta
"Emily Looney who works for StateFarm, Jessica Cruz Phung agency was so helpful in getting me my dividend check and my new golf cart insured. Thank you so much for being so nice and polite. You don’t get that kind of service that often now days.👏"
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Esther Cardozo

September 30, 2026

5  out of  5
rating by Esther Cardozo
"Michael was a amazing agent that helped-me today with my renter’s policy , thank you so much you did such a great job!!"
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Joanne Henes

September 29, 2026

5  out of  5
rating by Joanne Henes
"very helpful"
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Neisha Pauleon

September 29, 2026

5  out of  5
rating by Neisha Pauleon
"Michael has amazing customer service skills and was patient the whole time. Thank you so much!!"
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Matthew Pettigrew

September 24, 2026

5  out of  5
rating by Matthew Pettigrew
"At a good price, especially for one newly moving to Florida, plus fantastic customer care and service, I would absolutely recommend you reach out to Jessica's office and talk to one of their agents. I had the pleasure of working with Michael and would not have had it any other way. The attention to detail and time he spend with us getting everything in order provided great confidence. If you need insurance, absolutely give this office a call!"
We responded:
"Matthew, thank you so much for the wonderful recommendation! We’re thrilled Michael made your transition to Florida a little easier with attentive and thorough service. We truly appreciate you choosing and trusting our office!
"
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Ruth Flores

September 21, 2026

5  out of  5
rating by Ruth Flores
"Rick was a great help."
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Adrian Hernandez

September 21, 2026

5  out of  5
rating by Adrian Hernandez
"I’m very thankful for Jennifer’s help with getting my auto insurance set up. She was friendly, knowledgeable, and made the entire process quick and easy. She answered all of my questions, explained everything clearly, and was always responsive when I needed assistance. I truly appreciate her patience and excellent customer service. Thank you, Jennifer, for making the experience stress-free! I would highly recommend this State Farm office to anyone looking for insurance. The level of customer service and attention they provide made a big difference, and I’m grateful for all of their help. Thank you again for making the process so simple and enjoyable."
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Urbus Gaming

September 18, 2026

5  out of  5
rating by Urbus Gaming
"Michael is Perfect, quick and Friendly,"
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Rachel Boedicker

September 17, 2026

5  out of  5
rating by Rachel Boedicker
"Rick was so helpful! Very fast and informative. I’ve been with Statefarm for many years and I’ve always received great service."
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Humberto Banda

September 16, 2026

5  out of  5
rating by Humberto Banda
"Ricardo was very helpful , explain real good all my policies"
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Carol Woolridge

September 16, 2026

5  out of  5
rating by Carol Woolridge
"Very professional and helpful. The issue I spoke to her about was taken care promptly."
We responded:
"Carol, thank you for the kind review! We’re so glad we could assist you promptly and make the process easy. We truly appreciate your business!"
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Jon LaPan

September 15, 2026

5  out of  5
rating by Jon LaPan
"Jessica and Emily are true professionals! Punctual with an inquiry response and quick to process my request. Pleasant, compassionate and caring. They make State Farm look great!"
We responded:
"Jon, thank you so much for the kind words! We’re grateful for your trust and are so glad we could make your experience a great one. We truly appreciate you!"
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Roell Morales

September 14, 2026

5  out of  5
rating by Roell Morales
"Emily Looney was very helpful and took the time to review my account and clearly explain my billing issue. She was professional, responsive, and made everything easy to understand. I really appreciate her help and excellent customer service!"
We responded:
"Roell, thank you for the wonderful review! We’re so glad Emily was able to help make everything clear and easy to understand. We truly appreciate your kind words and your business!"
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Katherin Martin Perez

September 14, 2026

5  out of  5
rating by Katherin Martin Perez
"Ricardo me atendio muy bien y fue facil entenderle"
We responded:
"Thank you for the 5-star rating, Katherin! I appreciate you taking the time to share it, and I’m glad we had the opportunity to assist you!"
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Nick 7

September 11, 2026

5  out of  5
rating by Nick 7
"Ryan Phung do very good job,nice"
We responded:
"Nick, thank you so much for the kind review! We’re glad to hear Ryan provided you with great service and made the process easy. We truly appreciate you choosing our office and look forward to helping you again in the future!
"
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Patsy Colston

September 11, 2026

5  out of  5
rating by Patsy Colston
"Great customer service !!!!"
We responded:
"Patsy, thank you for the 5-star review! We truly appreciate your support! ⭐
"
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Marlychard Ora

September 11, 2026

5  out of  5
rating by Marlychard Ora
"With this being my first time hearing about renters insurance I did have a lot of questions in mind and I appreciate Jessica for understanding my questions and being able to answer them all with out leaving me confused before ending the call. She made me feel comfortable with being able to ask about any concerns I may have and didn’t have any issues with giving me details on everything I needed to know. I appreciate her for being patient with me. Thank you once again Jess!"
We responded:
"Marly, thank you so much for your kind words! I’m so glad I could answer your questions and make the process comfortable and easy to understand. We truly appreciate you trusting us with your renters insurance! ❤️
"
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Dorothy

September 10, 2026

5  out of  5
rating by Dorothy
"After a tree fell on our car, they were quick and efficient at getting our claim started. They were also wonderful about assisting with any questions or concerns!"
We responded:
"Dorothy, thank you for the kind review! We’re so glad our team could make the claims process easier and be there when you needed us.
"
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Susan Schaeffer

September 9, 2026

5  out of  5
rating by Susan Schaeffer
"Rick is must helpful with all my paper work. hospitality mannerisms was excellent."
We responded:
"Susan, thank you for the 5-star rating! We sincerely appreciate your trust in our team and look forward to continuing to provide you with excellent service.
"
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Ed Nievas

September 4, 2026

5  out of  5
rating by Ed Nievas
"Michael Herring was great to deal with, explained everything where we totally understood it."
We responded:
"Ed, thank you for the great review! We’re so glad Michael made everything clear and easy to understand. We truly appreciate your trust and support!
"
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Robert K.

September 3, 2026

5  out of  5
rating by Robert K.
"Mr. Ric went above and beyond. Excellent customer service."
We responded:
"Robert, thank you for the kind words! We’re so glad Rick went above and beyond to provide you with excellent service. We truly appreciate your trust in our team!
"
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Joise Morillo

August 31, 2026

5  out of  5
rating by Joise Morillo
"Felicitaciones al caballero Don Ricardo Isidro por el apoyo desempeñado a mi persona durante entrevista e"
We responded:
"¡Gracias, Joise, por sus amables palabras! Nos alegra saber que Ricardo Isidro le brindó un excelente apoyo durante su experiencia con nuestra oficina. Agradecemos mucho que se haya tomado el tiempo para compartir su experiencia y gracias por elegirnos."
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Deborah McMullen

August 31, 2026

5  out of  5
rating by Deborah McMullen
"Jessica Cruz Phung-State Farm and staff are very personable and professional. Thank you!"
We responded:
"Deborah, thank you so much for your kind words! We truly appreciate your support and are grateful for the opportunity to serve you!
"
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HIEN TRAN

August 28, 2026

5  out of  5
rating by HIEN TRAN
"Jessica Cruz phung and Ryan phung did great job so friendly. they helped out my family a lot 100% recommend thanks you Jessica and Ryan"
We responded:
"Hien, thank you so much for your kind words and recommendation! Ryan and I are grateful for your trust and are so happy we could help you and your family. We truly appreciate your support!
"
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Tyshamara Keith

August 28, 2026

5  out of  5
rating by Tyshamara Keith
"Jennifer was prompt, courteous, and knowledgeable of products and services offered. Such a pleasure pleasure speaking with her!"
We responded:
"Tyshamara, thank you for the wonderful review! We’re so glad Jennifer provided you with prompt, knowledgeable, and friendly service. We truly appreciate your trust in our team!
"