State Farm® Insurance Agent Jessica Cruz Phung
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Franchesca Caro
July 1, 2026
"I most say Thank you to Emily for helping me out and making understand things clearly. Especially for helping out with the other car insurance that was a pain to cancel and super rude to us. Emily you kept your cool and helped me out"
"Franchesca, thank you for your review and for taking the time to share your experience. We appreciate the opportunity to assist you and are pleased to hear about your positive experience. We look forward to continuing to serve your insurance needs. - Jessica "
AZ Printing
July 1, 2026
"This is my go-to place for all my insurance needs. Jessica and her team always take great care of me and handle everything promptly and professionally. The entire team is friendly, knowledgeable, and a pleasure to work with. It's always refreshing to receive such excellent customer service. I highly recommend them!! :)"
Michaela Jones
June 30, 2026
"Beyond lovely !"
"Thanks so much for the kind words MIchaela! - Jessica"
Hailey Thompson
June 30, 2026
"Pleasant office staff"
"We greatly appreciate your review and kind words, Hailey! - Jessica"
Lauren O’Connor
June 30, 2026
"I had a great experience! They were friendly, helpful, and took the time to answer all my questions. Made everything easy and were a pleasure to work with. Highly recommend this office!"
"Thank you, Lauren! We're so glad you had a great experience with our office. We appreciate your kind words and are happy our team was able to make the process easy while answering all of your questions. Thank you for your recommendation! - Jessica"
Zachary Zulawski
June 30, 2026
"This office was so helpful in helping me with all my questions! I definitely appreciate the employees at this office!"
"Thank you, Zachary! We're so glad our team was able to answer all of your questions and provide the help you needed. We appreciate your kind words and are grateful to have you as part of our office family! - Jessica"
Gerardo Picart
June 30, 2026
"The absolute best experience I’ve had so far with home insurance . I was looking Through multiple different companies for the best rate when I came across Jessica and her team. Ricardo helped me to get the best rate I could find and Jenny helped me making sure I understood everything I needed to know about the policies. I recommend them to my family and friends every time for their patience, knowledge and expertise."
"Thank you, Gerardo! We're so happy to hear that you had such a great experience with our team. Ricardo and Jenny will be thrilled to hear your kind words. We truly appreciate your recommendation and are grateful that you chose our office for your home insurance needs! - Jessica"
Melissa Carter
June 30, 2026
"This agency has a great atmosphere and offers exceptional service. They made my transition over very smooth and seamless."
"Thank you, Melissa! We're so glad to hear that you enjoyed the atmosphere in our office and that your transition was smooth and seamless. We appreciate your kind words and look forward to continuing to serve you! - Jessica"
Marc Dinardo
June 29, 2026
"Wonderfully patient! Very informative! And a pleasure to speak too! Thank you Emily!"
"Thank you, Marc! We're so glad to hear that Emily provided such patient and informative service. We appreciate your kind words and are thrilled that she made your experience a pleasant one. Thanks for choosing our office! - Jessica"
Joise Morillo
June 29, 2026
"Felicitaciones al caballero Don Ricardo Isidro por el apoyo desempeñado a mi persona durante entrevista e"
"¡Gracias, Joise, por sus amables palabras! Nos alegra saber que Ricardo Isidro le brindó un excelente apoyo durante su experiencia con nuestra oficina. Agradecemos mucho que se haya tomado el tiempo para compartir su experiencia y gracias por elegirnos. - Jessica"
Antonia Crews
June 26, 2026
"Bengo aser mis pagos simpre me alludan y son muy amableas se los agradesco"
"¡Gracias, Antonia, por su amable reseña! Nos alegra saber que nuestro equipo siempre ha podido ayudarle y brindarle un excelente servicio. Agradecemos mucho su apoyo y gracias por elegir nuestra oficina. - Jessica"
Jewels O
June 26, 2026
"I had a wonderful experience with State Farm! Emily has been absolutely amazing. She is always kind, patient, and willing to help with whatever I need. She takes the time to answer my questions and makes everything so much easier to understand. Great customer service is hard to find these days, and Emily truly goes above and beyond. Thank you for making every interaction such a positive experience!"
"Thank you, Jewels! We're so happy to hear about your wonderful experience with Emily. She truly cares about helping customers, and we're glad she has made your interactions with our office such positive ones. We appreciate your kind words and thank you for choosing our office! - Jessica"
Maria Leal
June 25, 2026
"My office is always helpful when I come in and need help setting up the drive safe and save."
"Thank you, Maria! We're so happy to hear that our team has been helpful with setting up Drive Safe & Save. We appreciate your kind words and are always here whenever you need assistance! - Jessica"
Jessica Hall
June 23, 2026
"Rick was very helpful and knowledgeable made the whole process seamless. He was patient and didn’t feel like he was a “salesman” - definitely not pushy or aggressive."
"Thank you, Jessica! We're so glad Rick made the process seamless and provided such knowledgeable, patient service. We appreciate your kind words and are thrilled you had such a positive experience with our office! - Jessica"
Charles Blocker
June 22, 2026
"496479 Thank you Emily for your patience and help with my billing . And update my information. Emily was great."
"Thank you, Charles, for your kind review! We're so glad Emily was able to assist with your billing questions and update your information. We'll be sure to share your kind words with her. We appreciate your support and thank you for choosing our office for your insurance needs! - Jessica"
Dionisio Fernandes
June 19, 2026
"I had a great experience working with Emili at State Farm for my auto insurance. She took the time to clearly answer all my questions and made sure I fully understood my coverage options.
Highly recommend if you’re looking for excellent customer service! ⭐⭐⭐⭐⭐"
"Thank you for sharing your experience, Dionisio! I’m glad the process was clear and that all your questions about your auto insurance were answered thoroughly. It’s great to hear you felt comfortable and supported while reviewing your coverage options. I appreciate you choosing my office for your insurance needs. - Jessica "
stephanie branam
June 17, 2026
"Emily was very friendly, knowledgeable and helpful with all of our questions and was very officiant in setup our policy. She took the time to get everything done quickly so I had documentation needed for a quick deadline with the loan company I was using.."
"Thank you, Stephanie, for your wonderful review! We're so glad Emily was able to answer your questions and help get your policy set up quickly, especially with your loan deadline. We appreciate your kind words and are grateful for the opportunity to assist with your insurance needs! - Jessica"
Sonya Hagood
June 16, 2026
"Morgan our account associate was very helpful, polite, and accommodating while navigating through our insurance needs and answering our various questions. Other associates were friendly and up- lifting as well. We highly recommend them for insurance needs."
"Thank you, Sonya, for your wonderful review! We're so glad Morgan was able to help answer your questions and assist with your insurance needs. We appreciate your kind words about our team and your recommendation. Thank you for choosing our office! - Jessica"
Michael Vazquez
June 11, 2026
"Mr. Ricardo treated me like someone who had known me for a long time—I really appreciate that. Great treatment, excellent service. I recommend him 100%."
"Thank you, Michael, for your kind review! We're so glad to hear that Ricardo made you feel comfortable and provided such excellent service. Building strong relationships with our customers is important to us, and we're thrilled that Ricardo delivered that experience. We truly appreciate your recommendation and look forward to helping with your insurance needs in the future! - Jessica"
Tonnelia Williams
June 10, 2026
"I absolutely love this agent and her staff. Emily is the sweetest, kindest, mannerable person ever! She is very thorough and patient with explaining. She is also very knowledgeable and if unsure, she will find out. I'm so happy I found this agent! Thank you ladies for kindness and superior customer service."
"Thank you, Tonnelia, for your wonderful review! We're honored to hear how much you enjoy working with our office. Emily truly cares about helping customers and taking the time to explain things thoroughly, so we're delighted that her patience, knowledge, and kindness made such a positive impression. We appreciate your trust in our team and your kind words about our service. Thank you for being part of our State Farm family! - Jessica"
teresa moore
June 10, 2026
"Added vehicles and changed coverage on others Emily did an awesome job."
"Thank you, Teresa, for your review! We're so glad Emily was able to help you add your vehicles and make the coverage changes you needed. We appreciate your kind words and are happy to hear she provided such great service. Thank you for choosing our office for your insurance needs! - Jessica"
Jared Hill
June 9, 2026
"Jessicas office was an absolute pleasure to work with. Friendly faces the second you walk in the door! I would recommend them to anyone!"
"Thank you, Jared, for the wonderful review! We're thrilled to hear that you had such a positive experience with our office. Creating a welcoming environment and providing great service are top priorities for our team. We truly appreciate your recommendation and look forward to helping with your insurance needs for years to come! - Jessica"
Jayden Catalano
June 8, 2026
"Michael was extremely helpful and knowledgeable! 10/10 recommend."
"Thanks so much for the review and kind words, Jayden! We appreciate you. - Jessica"
Sofia Jarquin
June 8, 2026
"I had a great experience working with State Farm agents They were incredibly helpful, professional, and patient throughout the entire process. They took the time to explain all of my coverage options in a way that was easy to understand and answered all of my questions without making me feel rushed. Most importantly, they helped me find the best coverage for my needs at a great price. I truly appreciate their knowledge, honesty, and dedication to customer service. I highly recommend them to anyone looking for insurance and a team that genuinely cares about helping their clients."
"Thank you, Sofia, for your thoughtful review! We're so glad to hear you had a great experience with our team. Taking the time to explain coverage options, answer questions, and help customers find the right protection at a competitive price is what we strive for every day. We truly appreciate your kind words, recommendation, and trust in our office. We're always here whenever you need us! - Jessica"
brenda shotwell
June 8, 2026
"Came into the office needed help with my insurance and they helped me
with my other provider."
"Thank you, Brenda, for your review! We're glad our team was able to assist you with your insurance needs and help make the process easier. We appreciate you stopping by the office and giving us the opportunity to help. Thank you for choosing our team! - Jessica"